Terms & Conditions

 

Terms of Use of the site

The site is published by EUROPCAR INTERNATIONAL SASU Bat OP - 2, rue René Caudron 78960 Voisins-le-Bretonneux, France (hereinafter "Europcar"). The person responsible for publication is Mr. Marcus Bernhardt, Chief Commercial Officer of Europcar International.

Acceptance of the Terms & Conditions

Please read these Terms & Conditions carefully before using a Europcar website or making reservations. They can be accessed via the hyperlink on the footer of each page on our website. You are advised to print them out and keep a copy.

Use of a Europcar website implies acceptance without reserve of these Terms & Conditions, which include our Privacy Policy.

These Terms & Conditions are in addition to the special conditions valid for each type of product or service offered on the site.

Use

You undertake:

(a) not to use a Europcar website for illegal purposes or purposes that may damage the rights of Europcar International or third parties, and in particular, not to use the site to distribute damaging or illegal information, or information that is distasteful, discriminatory or offensive towards Europcar International or third-parties;

(b) not to disrupt access to a Europcar website, access Europcar International's computer systems, modify the site, use it to transmit computer viruses, hacking attacks, computer worms, etc, or commit misdemeanours likely to be qualified as computer crimes;

(c) not to infringe any patent, trade mark, trade secret, copyright, database right or other intellectual property rights of any person or entity;

(d) not to impersonate any person or entity, including, but not limited to, a Europcar official, or falsely state or otherwise misrepresent your affiliation with a person or entity;

(e) to comply with these general conditions of use.

If you do not comply with these obligations, Europcar International reserves the right to immediately prohibit and block access to its website and to its network without damages.

Information on the Site

While Europcar has made every effort to ensure that the information contained in a Europcar website is correct at the time of going live, Europcar cannot be held responsible for any errors or omissions or any information which may be incomplete, inaccurate or may have become out of date.

Intellectual Property / Copyright and trademark notice

The copyright and all proprietary rights in a Europcar website and all content are reserved by Europcar. The material contained within a Europcar website is the property of Europcar unless identified as belonging to third parties. The name Europcar and any other Europcar trademarks, logos or graphics displayed on a Europcar website are registered trademarks of Europcar or its affiliates. Other company and product or service names displayed on a Europcar website may be the trademarks of their respective owners.

You are not granted any right or licence to use any trademarks and therefore agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the content of a Europcar website and/or the products and services offered on a Europcar website in whole or in part

Links to third parties websites

There are several places throughout Europcar websites that may link you to other websites that do not operate under Europcar websites information privacy practices. When you click through to these websites, Europcar websites information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party websites to understand their procedures for collecting, using, and disclosing your information.

Disclaimer of Warranty

Your use of a Europcar website is at your sole risk. This website is provided on an "as is" and "as available" basis. Europcar makes no warranty or representation that (i) the site will meet your requirements, (ii) it will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of a Europcar website will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors will be corrected. You will be solely responsible for any damage to your computer system or loss of data that results from the use of the site. No advice or information, whether oral or written, obtained by you from Europcar or through or from a Europcar website will create any warranty or other obligation not expressly stated in the relevant terms and conditions. Although reasonable precautions are taken to protect the security and integrity of wireless internet and network access, Europcar cannot guarantee that use of a wireless connection will be secure. Accordingly, you agree to use such services at your own discretion and risk and acknowledge that you are solely responsible for any damage to your computer system or loss of data that results. To the fullest extent permitted by applicable law, Europcar expressly disclaims all warranties, conditions and other terms of any kind, whether express or implied, including, but not limited to any implied term of merchantability, satisfactory quality, fitness for a particular purpose, and any term as to the provision of services to a standard of reasonable care and skill or as to non-infringement of any intellectual property right.

Limitation of Liability

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations set out in this article may not apply. In particular, nothing in these Terms & Conditions will affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Europcar. You expressly acknowledge and agree that Europcar, its officers, directors, employees will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Europcar has been advised of the possibility of such damages), resulting from use of a Europcar website. You expressly acknowledge and agree that Europcar will not be liable for the use or the inability to use a Europcar website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from a Europcar website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on a Europcar website.

Privacy Policy

The terms of the Europcar Privacy Policy are incorporated into these Terms and Conditions. You agree to the use of personal information by Europcar in accordance with the terms of and for the purposes set forth in Europcar websites Privacy Policy.

Security Policy

Europcar uses secure technology in order to safeguard personal information and financial transactions. Europcar complies with the procedures and security standards as further set out in the Europcar Security Policy.

General

Any failure by Europcar to exercise or enforce any right or provision of these Terms & Conditions will not constitute a waiver of such right or provision. If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, the parties agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms & Conditions remain in full force and effect. The section titles in the Terms & Conditions are for convenience only and have no legal or contractual effect

Applicable Law & Competent Court

These Terms & Conditions have been issued under French law and are accessible on www.europcar.com hosted on French territory. French law is applicable, and the Paris Courts have jurisdiction, to the extent provided for under article 5-1 of the Rome Convention of 1980 and Articles 14 and 15 of the Brussels Convention.

Automotive Images, Copyright [2000 – current year] izmo, Inc.

All Rights Reserved. The automotive images contained herein that are owned by izmo, Inc. are protected under United States and international copyright law. Access to and use of these images is restricted by terms and conditions of a separate license agreement. Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited.

 

Albania

Tax :

20%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 23 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least three years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Eurocard Mastercard, Visa.

Insurances :

Accident/Damage & Theft Protection: LDW.

Delivery / Collection

Available Within City limits only.

One-Way Rentals :

A) Domestic : Available between Europcar stations.

B) International : Not Available.

Other Services :

Snow Chains.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Andorra

Tax :

4%

Airport Surcharge :

None.

Age :

21 or 23 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

No Cash rental deposit available.

Credit Cards Accepted :

Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Not available.

One-Way Rentals :

A) Domestic : Not available. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Seat Booster. Ski Rack.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not available.

Angola

Tax:

10%

Airport Surcharge:

Details are available from Europcar Reservation Office.

Age:

Minimum 21 years or 25 years old according to the car group.

Additional Driver:

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence:

Held for at least one or two years according to the car group.

Cash Rental Deposit:

Details are available from Europcar Reservation Office.

Credit Card Accepted:

Visa, American Express, Diners Club, Mastercard.

Insurances:

Loss Damage Waiver and P.A.I. : Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery/ Collection:

Details are available from Europcar Reservation Office.

One-Way Rentals:

A) Domestic : Not available.

B) International : Not available.

Other Services:

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Seat Booster, Snow Chains and Navigation System.

Restriction of Use:

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service:

Details are available from Europcar Reservation Office.

Argentina

Tax :

21%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 23 years for all car group. Maximum age 75 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.
International Driving licence Mandatory.

Cash Rental deposit :

Not available. Major Credit cards only.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W, Theft Protection  : charges may vary by station and by car group. Details are available from Europcar Reservation office.

Delivery / Collection

Available Within and Outside City limits upon request.

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between Europcar stations.

B) International : not available.

Other Services :

Child safety seat (15-30kg, 33-66lbs), Toddler safety seat (9-18kg, 20-40lbs), Ski Rack, Snow Chains, Snow Tyres, Navigation System  (NAV).

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.
International driving license mandatory in Argentina to drive a car.

There is a cross border fee between Argentina and Chile. This should be requested 72 working hours before the pick up day to europcar@buquebus.com, we need a copy of the drivers passport and license. This is only available from Neuquen and Bariloche to Chile if the permit isn't requested before this time the passenger can request it at the time of rental, but should wait 72 working hours and pick it up from our offices. This can not be deliver to any place.

Chauffeur Driven Service :

Not Available.

Armenia

Click here to download Terms and Conditions of Armenia

Tax:
5%

Deposit:
Total rental estimate+ 300 EUR

Additional driver:
10 EUR per day
Max 40 EUR for the whole rental

Age:
Min age - 21 years old
Max age - 75 years old

Airport surcharge:
15 EUR

Cash rental deposit:
Cash rental deposit is not accepted
Only credit card deposit is accepted

Chauffeur driven service:
15 EUR per day

Credit cards accepted:
Visa, Mastercard, Diners club, American Express

Delivery / Collection:
after working hours - 15 EUR
in town - 15 EUR, outside town - 0,5 EUR per km

Driving licence:
International, European and Russian driving licences are accepted
International driving licence is required for USA, Canada, Australia and not latin alphabet licenses

Financial qualification:
Total car rental + 350 EUR on the credit card

Insurances:
Rates include standard insurance with excess /350 EUR/
Full insurance is provided upon request at 20 EUR per day

One-way rentals:
In town - 15 EUR Outside of the town - 0,5 EUR per km
Cross border one way rental is allowed only for Nagorno Karabakh/Stepanakert (230 EUR) and Georgia /Tbilisi and airport (170 EUR)

Other services:
Baby seater 10 EUR per day, max 40 EUR
GPS 10 EUR per day, max 40 EUR

 

Use of Winter Tyres:
Provided in winter without any extra charge

Environmental Tax:
No applied in the country

Other conditions for car hire in Armenia
To hire a car the client need valid passport, driving licence and credit card

Aruba

Tax :

3.5%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 23 years for all car groups, no maximum.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Cash deposits are accepted.

Credit Cards Accepted :

American Express, Diner's club, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.

Delivery / Collection

Not available.

One-Way Rentals :

A) Domestic :between all Europcar stations one way charges apply in all cases. The fees vary and are included in the quoted price.    

B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Australia

How to obtain full terms and conditions of rental :

Full Terms and Conditions of Rental are available at www.europcar.com.au

Tax :

10% Goods and Service (GST)

Airport Surcharge :

Included in your rental charges when applicable and details are available from Europcar Reservation Office.  When applicable the rate is displayed in your rental agreement.

Age :

Minimum 21 or 25 years according to the car group.  Additional Young Driver surcharge applies for drivers under 25.

Additional Driver :

With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.

Driving licence :

Full unrestricted driving licence and international drivers license in english.

Cash Rental deposit :

Cash Rental Deposit not available.  Credit card pre-authorisation of rental charges will be taken at time of pick-up.  Additional bond may also be pre-authorsied on your credit card at time of pick up.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

Standard Damage Liability Fee is included.  Damage Cover Products to reduce the standard damage liability fee may be purchased at extra cost on certain vehicle categories, including Gozen, Super Collion Damage Waiver and Collision Damage Waiver, Snow Cover and Unsealed Road Cover.  There may be no cover in some circumstances even if Damage Cover products have been purchased.  Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.

Delivery / Collection

Maybe available Within and Outside City limits.

One-Way Rentals :

A) Domestic : may be available between Europcar stations. B) International : Not available.

Other Services :

Navigational Unit and Child Seats.  There are some toll roads which include an obligation to pay Roads and Maritime Services ABN 76 236 371 088 ("RMS") a Service Fee of $3.30 (inc GST) for each calendar day on which you use a toll road in addition to  payment to RMS of the applicable tolls.

Restriction Of Use :

You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss
caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and above the Snow Line is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited.  You must refer full terms and conditions of rental available at europcar.com.au for full details. cover.

Chauffeur Driven Service :

Not Available.

Austria

Tax :

20% + 1% contract fee.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum of 18 years for all car groups, except Porsche Boxter (25 years minimum required).

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least 12 months.

Minimum of 18 years required for L17-drivers.

Cash Rental deposit :

Not available.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

C.D.W., S-C.D.W., Theft Waiver and P.A.I. : Charges may vary by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits. Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between Europcar stations. B) International : Available - Details available from Europcar Reservation Office.

Other Services :

Child Seat Infant, Toddler, Ski Rack, Snow Chains, Snow Tyres, Navigation System.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not Available.

Cross Border Fee

 To be paid if you drive into following countries - Hungary, Slovakia, Czech Republic, Slovenia, Croatia.

Azores

Tax :

15%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years old, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Master Card, Visa.

Insurances :

Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits on the same island.

Other Services :

Child Seat Infant.

Restrictions of use:

Vehicles can only be driven within the same Island. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not Available.

Bahrain

Tax :

None.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

25 years minimum

Additional Driver :

Bd 2 per rental.

Driving licence :

Held for at least 2 years.

Cash Rental deposit :

Cash Rental Deposit not available.

Credit Cards Accepted :

American Express, Diners Club, Mastercard, Visa.

Insurances :

Deductible Collision Damage: BHD 100: EDAR, MCAR, CCAR, SVAR, CMAR, FDAR, SCAR, HMAR, FCAR- BHD 150: SVMR, SFAR, PDAR, SDAR, PFAR, FFAR, LVMR, PVAR, IBAR, LDAR, LFAR. PAI: BHD 1: EDAR, MCAR, CCAR, SVAR, CMAR, FAR, SCAR, HMAR, FCAR- BHD 5: SVMR, SFAR, PDAR, SDAR, PFAR, FFAR, LVMR, PVAR, IBAR, LDAR, LFAR .Young driver 21 to 25 years old C.D.W BHD 300: EDAR, MCAR, CCAR, SVAR, CMAR, FDAR, SCAR, HMAR, FCAR - BHD 350: SVMR, SFAR, PDAR, SDAR, PFAR, FFAR, LVMR, PVAR, IBAR, LDAR, LFAR.

Delivery / Collection

Available - Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between all locations. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Toddler.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Certain categories are Chauffeur Driven Only. Available upon request. Details are available from Europcar Reservation Office.

Balearic Islands

Tax :

16%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Access, American Express, Diners Club, Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

Available between all Europcar station on the same island.

Other Services :

Baby Seat.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Bangladesh

Tax :

8%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Chaufeur service only.

Additional Driver :

Chaufeur service only.

Driving licence :

Chaufeur service only.

Cash Rental deposit :

Cash Rental Deposit accepted.

Credit Cards Accepted :

Mastercard, Visa.

Insurances :

Not avialable. Details are available from Europcar Reservation Office.

Delivery / Collection

Available - Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Not Available.

B) International : Not Available.

Other Services :

Child Seat Baby, Mobile Phone.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

All cars are chauffeur drive srvice
CHAUFFEUR FEE AND MEAL INCLUDED IN THE RATES

Belarus

Full terms and conditions:
Click here to download Terms and Conditions for Belarus

Tax:
20%

Additional driver:
12 EUR per rental

Age:
18-99

Cash rental deposit:
Not accepted

Chauffeur driven service:
Yes

Credit cards accepted:
Visa, Master Card

Delivery / Collection:
Yes

Driving licence:
Minimum 1 year

Insurances:
Basic, Medium, Premium, SPTHW, SPCDW

One-way rentals:
1) Domestic: Accepted
2) International: Accepted

Other services:
/

Restriction of use:
War zones

Use of Winter Tyres:
Mandatory from Dec 1st till March 1st

Specific note:
/

Other:
/

Belgium

Click here to download Terms and Conditions for Belgium

Tax :

21%

Eco tax: 4 €

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 23, 25 or 30 years according to the car group.

When renting a vehicle, a driver qualified as a "young driver" (from 21 to 23 years old) pays a specific charge (from €15 per day with a maximum of €150 per rental) (the "Young Driver Surcharge").

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year, according to the car group.

Cash Rental deposit :

Not Available for certain categories. Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Eurocard, Master Card, Visa.Two credit cards required for some cars. Details are available from Reservation Office.

Insurances :

Deductible Collision Damage, C.D.W., SCDW, POM, WWI, Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.

Other Services :

Baby Seat.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Benin

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least 1 or 4 years, according to the car group. VISA MANDATORY FOR FOREIGN CUSTOMERS.  INTERNATIONAL DRIVING LICENCE COMPULSARY.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Visa, American Express.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between Europcar stations. B) International :  Not Available.

Other Services :

Child Seats Baby, Child Seat Infant, Jerrycan, Second Spare Tyre. Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Certain categories are Chauffeur Driven Only.Details are available from Europcar Reservation Office.

Bosnia & Herzegovina

Tax :

17%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Master Card, Visa, Amex , Diner's Club.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between Europcar stations. B) International : Available.

Other Services :

Child Seat Toddler, Luggage Rack, Child Seat Baby, Child Seat Infant and Child Seat Booster, Mobile phone. Available from October till March : Ski Rack, Snow Chains, Snow Tyres. All available on request.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available on Request. Details available from Europcar Reservation Office.

Botswana

Tax :

10% plus 1% Tourism Levy charge.

Airport Surcharge :

Details are available from Reservation Office.

Age :

23 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years according to the car group.

Cash Rental deposit :

Cash Rental Deposit accepted.

Credit Cards Accepted :

American Express, Diners Club, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver SCDW, STHW and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. B) International : Available.

Other Services :

Child Seat Infant, Child Seat Baby.

Restriction Of Use :

Details are available from Europcar Reservation Office.Written Authorization must be Requirested at time of Reservation for all Cross Border Travelling.
Specific Cross Border Information can be obtained from Europcar Reservation Office. All vehicles entering Namibia, Swaziland, Lesotho, Mozambique, & Zambia will have to pay a X-BORD Fee for which applies also an Excess. Vehicles  are not allowed to  travel to Angola & Zimbabwe.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Brazil

Tax:

10%

Airport Surcharge:

Details are available from Europcar Reservation Office.

Age :

21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental Deposit:

Not available.

Credit Cards Accepted:

American Express, Diners Club, Master Card, Visa.

Insurances:

Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. 

Delivery / Collection :

Details are available from Europcar Reservation Office.

One -Way rentals:

A) Domestic : Not available. B) International : Not available.

Other Services:

Child Seat Baby, Child Seat Toddler.

Restriction Of Use :

  • No cross-border allowed from Brazil.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Bulgaria

Click here to download terms and conditions for Bulgaria

Tax:
20%

Deposit policy:
Total rental estimate+ 500 EUR

Additional driver:
5 EUR/DAY, not more than 60 Euro per rental

Age:
19 years; For drivers aged 19-25 Young Driver fee is applicable

Airport surcharge:
24 EUR/RENTAL

Cash rental deposit:
Not accepted

Chauffeur driven service:
Available on request

Credit cards accepted:
All major: VISA; MasterCard; AMEX

Delivery / Collection:
Available on request; Free within city limits and working hours (only in cities where Europcar has offices)

Driving licence:
Held for at least 1 year for lower car groups; For car group Intermediate, Standard, Full size and Premium the minimum age is 23 years.

Fuel:
/

Insurances:
CDW & THW included in basic rates; Medium and Premium Protection Package available

One-way rentals:
1) Domestic: Available on request with additional charges; Minimum 2 days rental for Domestic One way
2) International: Minimum 3 days rental for International One way

Other services:
Additional equipment available: navigation systems, child seats, snow chains, etc.

Use of Winter Tyres:
Mandatory from 1st November until 31st March

Burkina Faso

Tax :

18%

Airport Surcharge :

None.

Age :

CHAUFFEUR DRIVEN ONLY

Additional Driver :

NONE CHAUFFEUR DRIVEN ONLY

Driving licence :

NONE CHAUFFEUR DRIVEN ONLY

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I : INCLUDED IN ALL RATES

Delivery / Collection :

None

One-Way Rentals :

A) Domestic : NOT Available.

B) International : Not Available.

Other Services :

NONE

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Yes

Cameroon

Tax:

19,25%.

Airport Surcharge:

Details are available from Europcar Reservation Office.

Age:

21 years.

Additional Driver:

Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office. 

Driving licence:

Held for at least two years.

Cash Rental deposit:

Cash rental deposit not accepted.

Credit Cards Accepted:

Visa.

Insurances:

Deductible Collision Damage, C.D.W., Theft Protection: Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection:

Available Within City limits.

One- Way Rentals:

A) Domestic : Not available.

B) International : Not available.

Other Services:

Details are available from Europcar Reservation Office.

Restriction of Use:

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service:

Available.

France

Click here to download Terms and Conditions for France

Tax :

20%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

18 years old minimum with a minimum years of driving experience according to the car category.

Drivers under 25 yo. will be charged of the young driver surchage.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year. (If the driver had his driving license within the french supervised driving program, he can rent certain types of vehicles the day after the driving license delivery, details are available from Europcar Reservation Office.)

Cash Rental deposit :

Only possible for certain categories. Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, JCB, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations (except for Corsica if pick-up and return stations are not both located in Corsica).

B) International : Available - Details are available from Europcar Reservation Office.

Other Services :

Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Canada

Tax :

14%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 21 years.

When renting a vehicle, a driver qualified as a "young driver" (from 21 to 24 years old) pays a specific charge (from USD25 per day) (the "Young Driver Surcharge").

Additional Driver :

Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Cash Rental deposit not available.

Credit Cards Accepted :

American Express, Diners Club, Discover, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Not Available.

Other Services :

Child Seat baby, Child Seat Toddler.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain provinces and countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Canary Islands

Tax :

13%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

Available between all Europcar stations on the same island.

Other Services :

Child Seat Baby.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Cayman Islands

Tax :

None.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 25 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least One year.

Cash Rental deposit :

Not available.

Credit Cards Accepted :

American Express, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W.: Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within City limits.
Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Not available.

B) International : Not available.

Other Services :

Child Seat Baby, Navigation System.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not available.

Chile

Full terms and conditions:
Click here to download Terms and Conditions for Chile

Tax:
19%

Deposit policy:
Total rental estimate+ 1500 USD

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
One additional driver is permitted and must be present same documentation as primary driver.
Cost USD 6.73 per day + VAT. Maximum days of charge will be 22 days.

Age:
The minimum rental age is 18 for all car categories. A young driver surcharge of USD 10.00 + VAT will apply to all drivers aged 18-21.
PDAR-LDAR and PFBR car group minimum 21 years old.
 

Airport surcharge:
8% of total

 

Santiago Locations:
A surcharge will be applied (Santiago TOLL).
It corresponds to USD 8.00 per day of rental + VAT. In some rates this surcharge could be included. Maximum days of charge will be 14 days.
 

Cash rental deposit:
Not allowed.

 

Chauffeur driven service:
Available.

 

Credit cards accepted:
Visa, American Express, Diners Club, MasterCard

 

Delivery / Collection:
It is only available at non-airport locations. It is upon request to reservations@europcar.cl with a valid credit card and expiration date except Full Credit reservation.
Service available from Monday to Thursday between 10am and 05pm. Cost: USD 32.77 + VAT. Service and values is on request depending distance.
 

Driving licence:
A valid driver's license will be required. If license is not written in Roman or Latin Letters, an International Driving License will be required.

 

Fuel:
N/A

 

Insurances:
CDW /LDW Coverage: Some rates could not include this coverage. In case it is included or purchased, all car groups have excess. Value will depend on car group. In Chile this coverage includes a limited third party liability until USD 20.000. Excess: In case of accident/own damages or third parties involved, excess surcharge value will depend on car group. Amounts will be between USD 300 to USD 3.000 for all and each event depending at car group. Amounts are subject to change. Deductible amount will be charged to customer whatever customer is culpable or not. Statement Report has to be signed at the nearest station within 12 hours that the damage or accident occurred otherwise all damages will be charged "
Declination of CDW/LDW Coverage: In case rate does not include CDW, passengers are allowed to decline CDW/LDW, USD 2.000 will be blocked plus guarantee to the credit card. A declination Statement has to be signed. If the amount requested can’t be covered by Credit Card for possible damages to own and third parties, CDW/LDW will be mandatory. Statement Report has to be signed at the nearest station within 12 hours that the damage or accident occurred even if passenger declines CDW/LDW. CDW/LDW will be mandatory in case of cross border. "
Other excess: Roll Over or Turn Over, Theft excess and Total Loss, excess of approx. USD 841 + VAT will be charged even if the car is covered by CDW/LDW. Signed Statement has to be signed at the Europcar station within 12 hours is mandatory otherwise full damages or car value will be charged. Amount is subject to change. Excess will be charged even if the driver is guilty or not. "

One-way rentals:
1) Domestic: Domestic One Ways are allowed between almost stations. Please check restrictions for certain car groups. MDMR-EDMR-IDMR-IDAR-SDAR-PDAR-LDAR-PFBR-IWAR are not allowed to have One Ways to the following cities: Coyhaique, Balmaceda, Punta Arenas, Puerto Natales. International One Ways are not allowed a penalty of USD 10.000 will be charged plus all cost associated to bring back the car to Chile.
 

Damages or Accidents:
Damages or accident should be reported to the nearest Europcar Station and make a signed statement in order to activate CDW in 12 hours since the accident occurred.
This statement is mandatory to activate any coverage, otherwise full values of damages to own and third parties involved will be charge to the customer credit card.
 

Garantee/Deposit:
Only Credit Card, no cash accepted. Card holder and owner should be the same as the reservation and renting driver.
Amounts blocked on credit card will the rental estimate value plus USD 1.500.
By this guarantee, renters accept a late charge as a result of any extra not included in rate.

Cross Border:
ONLY To Argentina possible. Seven days advanced reservations is required. Renters must send to reservations@europcar.cl scanned License and passport, credit card number with expiration at least 7 days before reservation date. Changes /cancelations only accepted before 48 hours (working days) otherwise full value will be charged as well as no shows will be fully charged. Europcar Chile will not be responsible if the renter is not able to cross the border, if renter did not send all required paperwork within the correct period. Passengers going to Patagonia may need a permit to cross border depending on each passenger schedule. The permit will be ready at the moment when customer pick up the car, but there is a last step in order to activate the permit and it has to be completed upon at arrival with the Customs via internet so this step will take approx. half an hour more at the counter, so please consider this time at your timeline. Important for all reservation made without CDW/LDW insurance: CDW/LDW for customs it is mandatory that all rented vehicles consider this coverage. If reservation is made without CDW insurance EC Chile will automatically add it to reservation. In case of the following stations: Puerto Montt, Puerto Varas, Coyhaique, Balmaceda, Punta Arenas and Puerto Natales the only car croups allowed to cross border will be: SFAR- FFAR-FQNR-FQMR FVMD and FVAR . Reservation made by Keddy without CDW / LDW included, Premium Package will be mandatory ( only FQMR and FQNR groups allowed ). Credit cards insurances or any other insurance issued by a third party are not accepted to cross border.

 

Cost for Cross Border Permit:
01-15 days outside Chilean territory, USD 121,84 + VAT approx., 01-30 days, USD 208,40 + VAT approx., 01-60 Days USD 258,82 + VAT

 

Route Assistance/ Vehicle Recovery:
Route assistance only includes mechanical issues in route, such as battery or tire. It could be a cost associated depending assistance
Passengers will be delivered to a safe place or to another Europcar Station. Car replacement subject to availability and must be requested to the station. In case of accident the passenger will be fully responsible for any transportation or tow truck cost of the car to the Europcar Station.
This service is limited by geographical distance or if the car is outside Chilean territory. Phone number 600 9399000 or *3900 from cel phones

Refueling charge and policy::
Winter equipment is mandatory for all rentals between
01/12-01/3
 

Grace Period::
59 minutes. Late return will correspond to a full day charge at the local rate available.

 

 

Condition of Vehicle::
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply.




 

Country Restrictions::
In case by law or any Government Institution states that some plate numbers are unable to circulate some days of the week, Europcar Chile will not be responsible of unused days refund. Replacements of car depend at availability.

 

Prepayments::
If the passenger returns the car before of the agreed rental period for any reason, it will not be entitled to a refund for any unused days
No refund won’t be given to customer fails to collect the vehicle at the rental start time and has not cancelled.
 

Rental Agreement::
Rental Agreement which will be provided to customer at the pick-up station will be drafted in Spanish.

 

Optional Coverages Offered:
Super Collision Damage Waiver (SPCDW):
Eliminates excess to zero only for own damages. Third party responsibility still will have an excess. It must be taken in addition to CDW. It cost USD 10.08 per day +VAT and it. Only will be activated with the correspond Signed Report Statement. Does not cover tow truck moving in case of accident from Argentina to Chile.
Super Theft Waiver (SPTHW):
Eliminates excess from USD 841 plus VAT to zero in case of car theft or Total Loss. Cost USD 21.85 per day plus VAT. Signed Statement Report Mandatory. Maximum charge 20 days. Coverage will be valid only in Chile and does not cover tow truck moving from Argentina to Chile in case of accident.
Personal Accident Insurance (PAI):
Provides cover against personal injury death until USD 17.800, Permanent Incapacity until USD 17.800 and Medical Expenses Reimbursement until USD 2.800. It cost USD 2.52 + VAT.
Super Personal Accident Insurance (SPAI):
Provides cover against personal injury death until USD 214.000, Permanent Incapacity until USD 214.000 and Medical Expenses Reimbursement until USD 7.100. Only available when Premium Package is purchased.
Supplement Liability Insurance (SLI):
Extends Third Party liability from USD 20.000 until USD 267.000 for third party damages and liability.. Cost USD 15,13 plus VAT. Coverage will be only valid in Chile. Signed Statement Report Mandatory. Not Valid in Argentina.
SVALF Coverage:
Eliminates the excess from USD 841 plus VAT to zero in case of roll over/ turn over. Cost USD 21 per day plus VAT. Signed Statement Report Mandatory. Maximum charge 20 days. Coverage will be valid only in Chile and does not cover tow truck moving from Argentina to Chile in case of accident.
WWI Coverage:
Covers only damages in windscreen , mirrors, glass and tires in case of normal use. Does not cover in Argentina. Does not cover tow truck moving in case of accident or damage from Argentina to Chile. Cost USD 12,60 per day plus VAT. Signed Statement Report Mandatory. Maximum charge 20 days. Coverage will be valid only in Chile.
Medium Package:
Half of excess of CDW coverage in the event of damage to the vehicle as a result of collision, theft and total loss of car, SVALF Coverage for roll over. Zero excess in the event of damage to the windscreen, headlights or tires. PAI - Personal accident protection cover up to USD 214.000 in case of injury to the driver and / or passengers or damage to personal effects. At Third Party Damages the coverage is up to USD 35.700. Minimum age for to obtain this insurance is 26 year old of main driver. This insurance is not available for premium or luxury cars.Signed Statement Report Mandatory. Medium Packages insurance is limited to Chilean territory only.USD 29,41 p/d plus VAT.
Premium Packages:
Eliminates Excess to USD 0 in case of collision, theft, total loss, roll over, tires, glass, third party coverage until USD 53.500, includes SPAI .Driver must be 26 years. Not available for premium or luxury. USD 45,37 p/d plus VAT. Signed Statement Report Mandatory. Coverage valid in Chile and Argentina but does not cover tow truck moving from Argentina to Chile in case of accident .

Congo

Tax :

18,9%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least 2 years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between all Europcar stations.

B) International : Not Available.

Other Services :

Flag Holder.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Congo (Democratic Republic)

Tax :

18%

Airport Surcharge :

20 USD per rental.

Age :

Chauffeur drive only.

Additional Driver :

Chauffeur drive only.

Driving licence :

Chauffeur drive only.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Eurocard - Mastercard

Insurances :

Chauffeur drive only - insurances included

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : available inside a city. B) International : Not Available.

Other Services :

Child Seat Baby, mobile phone

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Corsica

Tax :

19,6%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21, 25, 28 or 30 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Only possible for certain categories. Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, JCB, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations in Corsica. B) International : Not available.

Other Services :

Luggage Rack, Infant Seats (mandatory by law for infant under 10 years), Baby Seats.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available on Request. Details are available from Europcar Reservation Office.

Costa Rica

Click here to download Terms and Conditions for Costa Rica

Tax:
N/A

Deposit policy:
Total rental estimate+ 1 500USD

Additional driver:
The Additional Driver is optional and guarantees that all the protections taken by the main driver will be also applicable to any additional
drivers. The price of each Additional Driver is $6 per rental day with a maximum amount of $155 per rental

Age:
The minimum age to rent with Europcar Costa Rica is 18 years old and there is no maximum age.
The YOUNG DRIVER COVER (YDC) is required for drivers that are under 24 years old (including 24) and it has a cost of $6 per rental day.
The SENIOR DRIVER COVER (SDC) is required for drivers that are over 65 years old (including 65) and it has a cost of $6 per rental day.

Airport surcharge:
N/A

Cash rental deposit:
Cash deposits not accepted. No exceptions.

Environmental Tax:
$0.25 per rental day

Credit cards accepted:
We accept all major brands (Vias, Master Card, American Express, Dinners Club)

Delivery / Collection:
Available - Details and prices are available from our Europcar Reservations Office. Contact us to our email reservations@europcar.co.cr

Driving licence:
Europcar Costa Rica accepts all valid Driving License held for at least one year for all cars.

Chauffeur Driven Service
For a Chauffer Driven Service, please request this directly to our email reservations@europcar.co.cr

Insurances:
If your reservation does not includes any covers you may choose between these options:
1. Basic Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $1,500, and will cover you up to $1,000,000 in Liability
This protection does not include damages made to the Windshield, Lights or Tires.
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/basic-protection-package
2. Medium Protection Package
This package will cover damages or theft of the rented vehicle with an excess of $500 and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/medium-protection-package
3. Premium Protection Package
This package will cover damages or theft of the rented vehicle with ZERO Excess, and will cover you up to $1,000,000 in Liability
For more information regarding this cover, please visit https://www.europcar.co.cr/pages/premium-protection-package
Europcar Costa Rica highly recommends the Premium Protection or a Zero Excess cover in order to have Peace of mind during your
stay in Costa Rica.
If your reservation already includes a basic cover, you may also add a ZERO Excess cover for $19.99 per day.

You may also add the Legal Fees and Tickets Cover that will cover you for administrative fees in case of an accident and for
any fine during your rental.

One-way rentals:
Domestic: Available between Europcar Stations for minimum 3 day rentals International: Not allowed

Other services:
Child Seat, Baby Seat, Booster, Surf Racks, Mobil, GPS, Internet HotSpot device.
These additional services may be requested at the time of booking or to our email reservations@europcar.co.cr to guarantee availability.

Restriction of use:
It is not permitted to cross international borders with the rented vehicle

Others conditions for car hire in Costa Rica:
For more specific conditions, please contact us to our email reservations.co.cr.

Croatia

Tax: 

25%

Deposit policy: 

Total rental estimate+ 500 EUR

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Age:
young driver charge applay
18 and 20 years old / Mini, Economy, Compact, Intermediate,
From 21 to 24 years old / Standard, Premium, Minivan

Airport surcharge:
28€

Cash rental deposit:
Not possible.

Chauffeur driven service:
Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr

Credit cards accepted:
AMEX, MASTRCARD, VISA, Debit cards are not accepted.

Delivery / Collection:
Not possible.

Driving licence:
Held for at least one year.

Financial qualification:
Deposit in amount 500EUR + rental value

Insurances:
Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W) :Medium, Premium, Charges may vary by station and by car group..Details are available from Europcar Reservation Office.

One-way rentals:
A) Domestic : Available between all Europcar stations with charges B) International : Available with charges - Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr

Other services:
Child Seat, Infant, Booster, Snow Tyres, Navigation System.

Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office Croatia rentacar@uniline.hr

Use of Winter Tyres:
Under specified circumstances winter tyres will be mandatory in Croatia In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines.

Environmental Tax:
Not available

Other conditions for car hire in Croatia
Out of Hour's Surcharge: Applies to all rentals that check in or check out during the hours that our station is closed.
Grace Period:Drivers are allowed a 29 minute period of grace provided that the vehicle is returned within our hours of operation. Drivers exceeding this will pay any extra charges directly at the local rate.
Early Returns:We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.
Traffic Fines:Speeding, parking and other endorsements/fines are the responsibility of the hirer in full. Europcar Car Rental accepts no responsibility for any fine or payment. The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter. Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.
Upgrades:If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available. Upgrade charges are payable on arrival at the local daily rate. If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.
Customer Service:rOur cusotmer Service Department can deal with any issues you may have. Please send an email to cru@uniline.hr . Europcar Croatia accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.

Curacao

Full terms and conditions:
Click here to download Terms and Conditions for Curacao

Tax:
9% OB (VAT) is applicable in Curacao. So on all rental prices including all extra's this tax rate is applicable.

Deposit policy:
Total rental estimate+ 750 USD.

Office hours:
Monday to Friday: 08:00 - 17:30 (8AM - 5:00 PM) Weekends and Holidays: 09:00 - 16:00 (9AM - 4PM)
Extra charge for after hours weekdays: US$ 15.00
Extra charge for after hours weekends: US$ 15.00

DELIVERY OF THE RENTAL CAR AT THE AIRPORT:
EUROPCAR CURACAO does not have a desk at the Curacao airport. We have a Meet & Greet service.
Customer(s) is/are picked up in a comfortable Dodge Caravan or Chrysler Town & Country van. The rental car will be delivered to you at our station.
Our station is a short 5 min drive from the airport.

Age:
Min age: 23 yrs and Max age: 70 yrs.
Extra charge for Young Driver 21-23 yrs is US$ 10.00 per day payment at time of delivery.

Airport surcharge:
Airport Surcharge and Airport tax are mandatory. This surcharge is $9.00 and the Airport tax is $4.00

Additionnal Driver:
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery

Cash Rental deposit:
US$ 750.00 charged to pre-authorized credit card

Credit cards accepted:
Only Master Card and Visa
Debit cards are accepted

Delivery / Collection:
Cars can be delivered or collected to all hotels or apartments during regular office hours.
This costs US$ 15.00 per ride.

Driving licence:
Valid driver license is mandatory

After hours:
US$ 15.00 to be paid at time of delivery after or before opening hours

Insurances:
All our vehicles have insurance.
Extra All risk insurance: US$ 20.00 small to medium vehicles per day to pay at time of delivery (no deductible)
Extra All risk insurance: US$ 35.00 full size to SUV vehicles per day to pay at time of delivery (no deductible)
Extra PAI insurance: US$ 7.00 per day to pay at time of delivery

Other services:
We also offer; Car seats or booster seats for US$5.00 a day.
GPS in combination with Road map $10.00

Restriction of use:
not for Taxi use, Racing, Towing and or re-renting

Use of Winter Tyres:
Not applicable in Curacao

Refueling charge
Economy/ Midsize:US$ 65.00 deducted from pre-authorized credit card
Fullsize and SUVUS$ 105.00 deducted from pre-authorized credit card

Chauffeur Driven Service:
Not available

Cyprus

Tax :

19%

Airport Surcharge :

Rates quoted on our website include 15 Euros airport charge for rentals at airports (incl VAT).

Age :

Minimum driver age is 21 years.

For Senior Drivers over 73 years Conditions and possible charge available from Europcar Reservation Office.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

1 or 3 years according to the drivers age and driving licence issue date. DRIVER LICENSE MUST BE WRITTEN IN ENGLISH OR LATIN ALPHABET CHARACTERS.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection

Free Within City limits and available outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations.

B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler.

Restriction Of Use :

Certain driving restrictions may apply for driving into the country. Senior drivers over 70 years are subject to purchase additional insurance. Driving into the North part of Cyprus is not allowed and no insurance cover is provided.

Chauffeur Driven Service :

Not Available.

Czech Republic

Tax :

21%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa, Japan Credit Bureau.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Available except into some Eastern countries. Details are available from Europcar Reservation Office.

Other Services :

Luggage Rack, Child Seat 1-3yrs, Child Seat 0-12 month, Child Seat 4-7 yrs, Child Seat Booster, Bicycle Rack, Navigation System,Trailer Hitch.

Available from December till April : Snow Chains, Snow Tyres, Ski Rack.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Denmark

Click here to download Terms and Conditions for Denmark

Tax:
25%

Deposit policy:
Total rental estimate+2500 DKK

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and charges available from Europcar Reservation Office.

Age:
Minimum 23, 26 or 28 years according to the car group : For Economy and Compact cars minimum age is 23 years, Intermediate and Standard cars 26 years, all other car groups including Convertibles and Special cars 28 years.
When renting a vehicle, a driver qualified as a "young driver" (Drivers under 26 years old) pays a specific charge (the "Young Driver Surcharge").

Airport surcharge:
Details are available from Europcar Reservation office.

Cash rental deposit:
No Cash Rental Deposit Available.

Chauffeur driven service:
Not available.

Credit cards accepted:
American Express, Diners Club, Master Card, Visa.
For Premium, Luxury and larger car groups, Convertibles and special cars 2 credit cards are required.

Driving licence:
Held for at least one year.

Financial qualification
Not available

Insurances:
If LDW is included in the rates quoted, the excess charge is DKK 5000 for all vehicles.
If rates quoted do not include insurance, SLDW may be purchased. The excess will then be zero for all vehicles.
If rates quoted do not include any insurance and LDW is not purchased, customers will be responsible for the full excess charge in case of accident or theft.

One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available - Details available from Europcar Reservation Office.

Other services:
Child Seat Baby, Child Seat Infant, Child seat Toddler, Snow chains, Winter Tyres, Navigation system.
Available Within and Outside City limits on request.

Use of Winter Tyres:
According to the Danish Road Traffic Act, Winter Tyres are not mandatory. If driving to Germany, Sweden and Norway from November to March, Europcar Denmark require their Customers to book Winter Tyres as Special Equiment.
Details are available from Europcar Reservation Office.

Other conditions for car hire in Denmark
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Djibouti

Tax :

10%.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years,according to the car group.

Additional driver:

With the consent of the renter,the vehicle may be driven by other persons.Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years, according to the car group.

Cash Rental deposit :

Cash and credit card rental deposit accepted.

Credit Cards accepted:

Visa.

Insurances :

L.D.W. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available B) International : Not available

Other Services :

Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur driven service:

Chauffeur driven service is available for all cars.

Dominican Republic

Tax :

16%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Cash Rental Deposit not available.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. B) International : Not available.

Other Services :

Child Seat BABY

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

UAE - Dubai

Click here to download Terms and Conditions for Dubai

Tax:
0% till End of 2017. Vat will be applied from 01-01-2018 onwards

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Charges: AED 25 Per day with a maximum of AED 250 per rental

Airport car park:
When the vehicles are returned to Dubai Airport Terminal 1 or 3 an amount of Dhs. 50/- will be charged to the rental as car Park charges.

Age:
Min Age 21 Years & Max 65 Years

Airport surcharge:
Included in the rates

Credit cards accepted:
American Express / Master Card / Visa

Delivery / Collection:
Delivery & Collection Charges: Aed 50/- Within Dubai / Jebel Ali / Sharjah Aed 200/- for Other Emirates. No Delivery & Collection fee within Europcar Outlets. If the vehicle is returned to Dubai Airport terminal 1 or Terminal 3 irrespective of pickup location an amount of AED 50.00/rental will be charged.

Driving licence:
Nationals from following countries can drive with their local license if the supported Passport and driving license are issued from same country. Countries are Kingdom of Saudi Arabia, Qatar, Oman, Bahrain, Kuwait, Germany, Italy, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxembourg, Latvia, Serbia, Lithuania, United States of America, Canada, Japan, Australia, Singapore, People's Republic of China, South Korea, New Zealand, Hong Kong and South Africa. Nationals from all other countries and those whom their passport and Driving license is not from same country must hold international driving license accompanied with their original driving license.

Rental deposit:
Deposit for Traffic Fines. 250 euros (1000 AED). Blocked from the credit card. Will be kept for 45 days from the date of offhire.

Insurances:
CDW included in the rates. SCDW is optional.

One-way rentals:
Permitted within UAE boarders (Cross borader not allowed). Within Europcar Dubai locations will be free of charge. Other locations in Dubai city collection charges will apply. All other Emirates a charge of AED 200/rental will apply. If the vehicle is returned to Dubai Airport terminal 1 or Terminal 3 irrespective of pickup location an amount of AED 50.00/rental will be charged.

Other services:
Navigation sytem 50 perday & 500 max per rental
CSI Child Seat Infant(0 to 12 months/0-13 kgs) (25 per day & 200 max per rental)
CSB Child Seat Baby (1 to 3 years/9-18 kgs) (25 per day & 200 max per rental)

Restriction of use:
Off road driving & Smoking inside the car is not allowed

Egypt

Tax:

10%

Airport Surcharge:

Details are available from Europcar Reservation Office.

Age:

23, 25, 26 or 30 years old according to car group.

Additional Driver:

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence:

Held for at least for two, or three years according to car group. A valid International Driving Licence is mandatory for foreign customers.

Cash Rental deposit:

Details are available from Europcar reservation Office.

Credit Cards Accepted:

Visa and Mastercard.

Insurances:

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I : Charges may vary by car group.
Details are available from Europcar Reservation Office.

Delivery / Collection:

Details are available from Europcar Reservation Office.

One-Way Rentals:

A) Domestic : Available between Europcar stations.
B) International : Not available.

Other Services:

Child Seat Baby, Child Seat Toddler, Child Seat Infant, Child Seat Booster, Navigation System.

Restriction Of Use:

TRAVEL OUTSIDE EGYPT IS FORBIDDEN WITH THE RENTED CAR. Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service:

Available on request. Details are available from Europcar Reservation Office.

Equatorial Guinea

Tax :

15%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 21 or 22 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years.

Cash Rental deposit :

Cash Rental Deposit accepted. Credit card deposit by Visa only.

Credit Cards Accepted :

None.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available only within city limits.

One-Way Rentals :

A) Domestic : Not Available. B) International : Not Available.

Other Services :

Mobile phone.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Estonia

Full terms and conditions:
Click here to download Terms and Conditions for Estonia

Tax:
20%

Deposit policy:
Total rental estimate+ 300 EUR

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. 4,17€+tax/per day

 

Age:
21-25 according to the selected car group

 

Airport surcharge:
Details are available from Europcar Reservation Office.

 

Cash rental deposit:
Cash Rental Deposit not available.

 

Chauffeur driven service:
Available. Details are available from Europcar Reservation Office.

 

Credit cards accepted:
American Express, Euro Card, Master Card, Visa.

 

Delivery / Collection:
Available Within City limits. 24€ + tax/each

 

Driving licence:
Held for at least one year.

 

Fuel:
NA

 

Insurances:
Deductible Collision Damage, C.D.W., Premium protection package, Medium protection package, Theft Protection and P.A.I. : Charges may vary by car group.
Details are available from Europcar Reservation Office.
 

One-way rentals:
1) Domestic: Available between all Europcar stations
2) International: "Available to Finland, Latvia, Lithuania, Poland. "

Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System.

 

Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

 

Use of Winter Tyres:
Mandatory from 1st December to 1st of March.

 

Specific note:
NA

 

Other:
NA

Fiji Islands

Tax :

20%

Airport Surcharge :

None.

Age :

Minimum 21 years, maximum 70 years old.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held at least for two years according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club , Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Within and Outside City limits upon request. Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Not Available. B) International : Not Available.

Other Services :

Child Seat Infant, Child Seat Baby, Child Seat Toddler, Booster Seat, Mobile Phone.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Finland

Click here to download Terms and Conditions for Finland

Tax:
24 %

Deposit policy:
Total rental estimate+ 300 EUR

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.
Line 2
Line 3

Age:
19 to 24 years according to the car group.
When renting a vehicle, a driver qualified as a "young driver" (from 19 to 24 years old) pays a specific charge (€24.60 per rental) (the "Young Driver Surcharge").

Airport surcharge:
Details are available from Europcar Reservation Office.

Cash rental deposit:
Cash Rental Deposit not available.

Chauffeur driven service:
Not available.

Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.

Delivery / Collection:
Available Within and Outside City limits .

Driving licence:
Held for at least one year.

Insurances:
Deductible Collision Damage, L.D.W., Super Loss Damage Waiver, and Theft Protection: Charges may vary by car group. Personal Accident Insurance “PAI” is included in all rates. Details are available from Europcar Reservation Office.

One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Available on request. International one-ways are dealt case by case. Details are available from Europcar Reservation Office.

Other services:
Snow Tyres, Ski Racks, Ski Boxes, Child Seat Infant, Child Seat Baby, Child Seat Toddler, Navigation System.

Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

French Polynesia

Tax :

10%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Minimum Age :

21 years.

Maximum Age : 
70 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least 1 or 3 years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Free Within and Without City limits.

One-Way Rentals :

A) Domestic : Available between Europcar Stations on the same island - Details are available from Europcar Reservation Office. B) International : Not Available.

Other Services :

Child Seat Infant, Child Seat Baby, Child Seat Toddler, Child Booster Seat

Restriction Of Use :

Driving on non-paved roads is not allowed.

Chauffeur Driven Service :

Details available from Europcar Reservation Office.

Gabon

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 years. Maximum driving age : 75 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Visa.

Insurances :

LDW : Charges may vary by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available.

B) International : Not Available.

Other Services :

Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into Gabon and into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Georgia

Click here to download Terms and Conditions for Georgia

Tax:
20%

Deposit policy:
Total rental estimate+200 EUR

Additional driver:
10 EUR per day

Age:
21 years

Airport surcharge:
15 EUR

Cash rental deposit:
N/A

Chauffeur driven service:
On Request

Credit cards accepted:
VISA
MASTER

Delivery / Collection:
On Request

Driving licence:
International

Insurances:
200 Usd deductible porice

One-way rentals:
1) Domestic: On request
2) International: Armenia 150 EUR

Use of Winter Tyres:
Winter tire are being installed on all cars in winter period

Germany

Click here to download Terms and Conditions for Germany

Tax :

19%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 19, 21, 23, 25 or 30 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Not possible.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.

Other Services :

Child Seat Infant, Luggage Rack, Ski Rack, Snow Chains, Snow Tyres, Navigation System.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Use of Winter Tyres

Under specified circumstances winter tyres will be mandatory in Germany: In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identifying marks. Drivers must use winter tyres or face fines. A driver found using summer tyres in wintery conditions can be fined 40 euro. If the vehicle holds up traffic the fine is doubled.

Ghana

Tax :

20%

Airport Surcharge :

15 USD FIXED AMOUNT PER RENTAL

Age :

Minimum 21 years.

Additional Driver :

Available. With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.12 USD PER DAY

Driving licence :

Held for at least 3 years for EDAR & CDAR only.
All clients visiting Ghana and intending to opt for a self-drive service that, it is mandatory to have an international driving license. Without that they cannot drive dans will have opt for a chauffeur drivce service.

Cash Rental deposit :

No Cash rental Deposit.

Credit Cards Accepted :

American Express, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic :Available between all Europcar stations . B) International : Not Available.

Other Services :

Child Seat 0-12 month

Restriction Of Use :

CROSS REGIONAL BORDER RESTRICTION - IT IS NOT ALLOWED TO DRIVE OUTSIDE THE FOLLOWING BOUNDARIES: GREATER ACCRA REGION, CENTRAL REGION, EASTERN REGION, COASTAL AREAS OF WESTERN AND VOLTA REGION WITHIN GHANA. 

CROSS NATIONAL BORDER RESTRICTIONS - IT IS NOT ALLOWED TO DRIVE BEYOND THE BORDERS OF GHANA.

Exceptions may apply. Details are available at any Europcar office in Ghana.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.

Greece

Click here to download Terms and Conditions of Greece

Tax:
24%

Deposit policy:
Total rental estimate+ 300 EUR

Additional driver:
euros 4 plus tax

Age:
21-75 years

Airport surcharge:
13% to Athens airport and 6% to all other airports

Cash rental deposit:
Not accepted . Credit Card deposit euros 300.- Debit cards not accepted

Chauffeur driven service:
Upon request

Credit cards accepted:
VISA, MASTER, DINERS, UNION PAY ( if a credit card). Debit cards not accepted

Delivery / Collection:
euros 15 plus tax within city limits . Others on request

Driving licence:
at least 1 year

Financial qualification
Credit card is mandatory for the deposit and for the pre-authorization of the CDW excess amount.

Insurances:
CDW, TW if included on the booking. Optional extras SCDW & PREMIUM PACKAGE
The CDW excess amounts that will be pre-authorized from customer's credit card upon check out are inclusive VAT € 744 for MDMR,ECMR,EDMR,EDAR,NTMR,MBMR € 992 for HBMR,HBAR,HDMR,DDMR,CMAR,EJMN,CDMR,CCAR,HMMR,CMMR,SDMR € 1240 for CTMR,CTAR,JTAR,JTMR €1.736 for IMMR,IFMR,IFBR,IFAR,SVMR,SVAR, CWMD € 2.480 PVMR,LVMR,LVAR,LVMD € 3.100 for FVMR,FVAR,PDAR,PDMR,XDAR,XDMR,LDAR,LFAR,LFMR,XTAR,XSMR,LGAR,LTAR,LTMR € 3.720 for CFAR, SFAR

One-way rentals:
see One Way Routes & Fees

Other services:
Chauffeur and Transfer services provided upon request

Restriction of use:
Drivers from countries out of EU it is mandatory to present an International Driving Lisence in order to pick up the car from the rental station or the delivery place. Driving lisence from EU or International driving lisence from all other countries should present the driver's name in latin characters

Use of Winter Tyres:
Service is not provided

Environmental Tax:
No apply in the country
In addition to the CDW , the renter is waived of the € 600, € 800 , € 1000, € 1400 , € 1500 , € 2000 , € 2.500, € 3000 , € 4000 & € 5000 or other depending of the car groups will be confirmed to the customer and upon his/her signature , if will sign and accept the optional extra charge of the SCDW & SLDW insurance with the minimum excess amount . But even if the CDW and the SCDW & SLDW insurances applied, the CDW and the SCDW & SLDW excess amount & the minimum excess amount will not valid to the following options : 1) if any damages to the underside of the car, 2) to the wheels & tires , 3) if damages caused against to the violation of the EU Traffic Law 4) damages caused upon driving to unpaved roads , 5) Driver under the influence of alcohol or other substances 6/ Damages to the windscreens . None of these damages are covered from the insurance company and the total amount of the damage cost ( including to certain cases the transportation of the car) should be paid from the driver or the company's account that covers the rental. 1/ Traffic fines cost plus administration fees of € 30 : charged to the customer. 2/ Vehicle's plates collection from the Traffic Police cost € 200.- charged to the customer ( Law3542/code L2696/1999/par3/art4.P-40)

Guadeloupe

Tax :

8,5%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years old according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Cash Rental Deposit not accepted.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W, Theft Protection and P.A.I : charges may vary by station and by car group. Details are available from Europcar Reservation office.

Delivery / Collection

Available within and outside city limits.

One-Way Rentals :

A) Domestic : Available. B) International : Not Available .

Other Services :

Child Seat Baby, Child Seat Toddler.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not available.

Automatic cars rule :

To drivce an automatic car in Guadeloupe, driver should be minimum 25 years old.

Guatemala

Click here to download Terms and Conditions for Guatemala

 

Tax
12% per rental day

Airport Surcharge :
N/A

Age :
25 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 21 years old)

Additional Driver :
$10 usd plus taxes and fees per rental day

Driving licence :
Mandatory and a minimum of 2 years valid

Cash Rental deposit :

For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:

For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows:
Economy (EBMR) / rental estimate + US $5,000
• Compact (MDAR) / rental estimate + US $5,000
• Intermediate (SDAR) / rental estimate + US $5,000
.Automatic(EDMR) / rental estimate +US $5,000.00
• Standard (IFMR) / rental estimate + US$7,000
• Standard (SFMR) / rental estimate + US$7,000
Standard (PFNR) / rental estimate + US$7,000
Standard(CPND) / rental estimate + US$7,000
Standard (PVMR) / rental estimate + US$7,000
• Luxury (XFAR) / rental estimate + US$10,000
• VAN (XXMR) / rental estimate + US$10,000
• SUV (LFAR) / rental estimate + US$7,000

Delivery / Collection

America Express, Master Card & VISA
One-Way Rentals :

 

Other Services :

"""A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
""
""For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:"
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package)._x000D_
The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles._x000D_
If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event._x000D_
"
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. _x000D_
The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs. _x000D_
"
"A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory._x000D_
"
For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card:

Economy (EBMR) usd per renta + US $5,000
• Compact (MDAR) usd per renta + US $5,000
• Intermediate (SDAR) usd per renta + US $5,000
.Automatic(EDMR) usd per renta +US $5,000.00
• Standard (IFMR) usd per renta + US$7,000
• Standard (SFMR) usd per renta + US$7,000
Standard (PFNR) rental estimate + US$7,000
Standard(CPND) rental estimate + US$7,000
Standard (PVMR) rental estimate + US$7,000
• Luxury (XFAR) rental estimate + US$10,000
• VAN (XXMR) rental estimate + US$10,000
• SUV (LFAR) rental estimate + US$7,000

Delivery / Collection
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer

One-Way Rentals :
Only available inside the country. For prices please llok at Retail One Way Price Sheet

Other Services :
N/A
Chauffeur Driven Service :
N/A
Restriction Of Use :
N/A
Use of Winter Tyres
N/A
Financial qualification :
N/A
Environmental Tax:
N/A
Others conditions for car hire in your country
N/A

Guinea

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Not accepted.

Delivery / Collection :

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Not Available.

B) International : Not Available.

Other Services :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven.

Details are available from Europcar Reservation Office.

Haiti

Tax:

10%

Airport Surcharge:

Details are available from Europcar Reservation Office.

Age:

Minimum driver age is 21 years, according to the car group.

Additional Driver:

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving License:

Held for at least two years.

Car Rental Deposit:

Not available.

Credit Cards Accepted:

American Express, Diners Club, Master Card, Visa.

Insurances:

Loss Damage Waiver, L.D.W. Charges may vary by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

Details are available from Europcar Reservation Office.

One-Way Rentals:

A)Domestic: Not Available.

B)International: Not Available.

Other services:

Not available.

Restriction of Use

NA.

Chauffeur Driven Service:

Details available from Europcar Reservation Office.

Hungary

Click here to download Terms and Conditions for Hungary

Tax:
27%

Deposit policy:
Total rental estimate+320 000 HUF

Additional driver:
1000HUF/day Max. 10.000 HUF per rental. Applies to each additional driver

Age:
"Young Driver Charge FROM 21. TO 23. YEAR-OLD"
2000HUF/day Max.20.000 HUF per rental. Category: MXMR, EDMR, CDMR, CWMR, ICMR, IDMR, IDAR, CWMR, IWMR, FDMR

Airport surcharge:
10%

Cash rental deposit:
NO cash deposit

Chauffeur driven service:
24.000 HUF / 8 hours / / Additional hours 3000 HUF / hour

Credit cards accepted:
Amex, Eurocard/Mastercard, Visa, DinersClub, JCB. Credt card accepted with expiry date not less than 60 days at the time of check in.

Delivery / Collection:
Available Within and Outside City limits.Details are available from Europcar Reservation Office

Driving licence:
International driving licence. Driver must present valid driving licence at time of rental.

Insurances:
Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.
Details are available from Europcar Reservation Office.

One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available, except for certain Eastern European countries. Details available from Europcar Reservation Office.

Other services:
Child Seat 1-3 yrs, Child Seat 0-12 month, Child Seat 4-7 yrs,Child Booster Seat Up to 12 years, Navigation System, Snow Tyres.
Details are available from Europcar Reservation Office

Restriction of use:
Forbidden countries: Bulgaria, Greece, Turkey, Albania, former Soviet states, former Yugoslavian states (except Slovenia and Croatia).

Use of Winter Tyres:
Certain driving restrictions may apply for driving into certain countries.WINTER TYRES are Mandatory between 1ST NOVEMBER and 31ST MARCH. Details are available from Europcar Reservation Office

Other conditions:
Deposit is the estimated rental price + 1000.-€
Goverment tax is min. 600 HUF/day

Iceland

Click here to download Terms and Conditions of Iceland

Tax:
24%

Deposit policy:
Total rental estimate+ 300 EUR

Additional driver:
With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.

Age:
Minimum driver age is 20 or 25 years, according to the car group

Airport surcharge:
Applied to all rentals starting or ending at Keflavík International Airport

Cash rental deposit:
No Cash Rentals accepted. A valid Credit Card is a must.

Chauffeur driven service:
Details are available from Europcar Reservation Office.

Credit cards accepted:
Mastercard, Visa, Diner's club, Eurocard, American Express.

Delivery / Collection:
Available Within City limit only.

Driving licence:
Held for at least 1 year & according to car group

Financial qualification:
Renters valid Credit Card required.

Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by car group.
Details are available from Europcar Reservation Office.

One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Not Available.

Other services:
Child Seat Baby, Child Seat Infant, Navigation System and Mobile WI-Fi on request.

Restriction of use:
Driving rental cars on roads or tracks with no road number is forbidden.
Passenger cars and 2wd vehicles are strictly forbidden on roads that are marked with an F on public maps.
No insurance covers damages to the chassis of the vehicle nor damages caused by driving in or across rivers or any kind of waterways.

Use of Winter Tyres:
From November 1st until April 15th all cars come equipped with studded winter tires.

 

Other conditions for car hire in Iceland:
Driving outside marked trails is prohibited and is subject to nature conservation law.

Indonesia

 

Tax :

10%

Airport Surcharge :

-

Age :

18 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

NO Cash rental Deposit accepted.

Credit Cards Accepted :

Mastercard, Visa.

Insurances :

Lost  Damage Waiver, L.D.W. Charges may vary by station and by car group. 

Details are available from Europcar Reservation Office.

Delivery / Collection

Not Available.

One-Way Rentals :

A) Domestic : Not Available.  B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Navigation system.

Restriction Of Use :

Certain driving restrictions may apply for driving into the country.

Chauffeur Driven Service :

Not Available.

Iran

Tax :

9%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 21 years.

Additional Driver :

Details are available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Only cash is accepted. Credit cards are not accepted at all.

Insurances :

  • Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W): Charges may vary by station and by car group. More details available from Europcar Reservation Office.
  • 'Super' exemption of liability for collision, Break-in and theft (S.L.D.W): Substantially reduce your liability in the event of theft, attempted theft, collision or damage only to the hired vehicle. Does not cover personal injuries to the driver or passengers. Reduce your excess charge to 0,00.
  • Personal Accident Insurance (P.A.I.): Covers medical expenses of personal injuries for the passenger of the hired vehicle (except for driver), as well as passengers and driver of the third party vehicle up to a certain amount. Also covers damages to the third party vehicle caused by accident up to a certain amount. In case of death or mutilation of the driver and passengers of the hired vehicle and/or driver and passengers of the third party vehicle, this insurance provides coverage up to predefined amount. If the PAI in purchased, in case of accident, damages to the third party vehicle will be covered up to 22,000,000 IRR and if the damages exceeded, the driver will liable for the excess. Also Covers medical expenses and death compensation up to 900,000,000 IRR. This Insurance doesn't cover driver of the hired vehicle. If PAI is not purchased, in case of accident, the driver may be liable for said amounts.

Delivery / Collection

Available - Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between Europcar Stations.

B) International : Not Available.

Other Services :

Toddler safety seat (9-18kg, 20-40lb), Infant safety seat (0-13kg, 0-29lb), Luggage rack (LUG), Snow chains, Navigational system (NVS), Mobile Phone.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Iraq

Tax :

None.

Airport Surcharge :

None.

Age :

21 years to 25 years old according to car groups.

Additional Driver :

Available. Details are available from Europcar Reservation Office.

Driving licence :

Held for at least 1 year for all car groups.

Cash Rental deposit :

Accepted Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Eurocard, Visa.

Insurances :

Deductible collision damage,C.D.W.,Theft protection:charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection :

Not available.

One-Way Rentals :

A) Domestic : Available. Details are available from Europcar Reservation Office.

B) International : Not Available.

Other Services :

Child Seat Baby,Child Seat Infant, Navigation System.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available. Details are available from Europcar Reservation Office.

Ireland

 

These Terms and Conditions apply to all rentals that commence in the Republic of Ireland.  If you are booking a car through the .ie website for a rental in a country other than Ireland, please refer to the Terms and Conditions for that country as they are the Terms and Conditions that will apply to your rental.  Please note that they may differ from the following terms for Ireland due to local legal requirements.

What is included in my rate?
Your rate is inclusive of Collision Damage Waiver (CDW), Theft Waiver (TW), airport/location surcharge, vehicle licence fee, road tax, unlimited mileage and government tax.  An excess will apply to CDW and TP.  If you enter a different return location to the pickup location, the one-way rental fee will be included in the price displayed to you.  If during the quotation process you have stated “I live in United States of America” or “I live in Canada”, the rates you will receive are exclusive of Collision Damage Waiver (CDW) and Theft Protection (TP).  Your credit card may provide this coverage for you.  Please see CDW Exclusive Rates for further information.

Age:

At the commencement of rental, drivers must meet the requirement for licence eligibility.  If the number of years is 8, this does not mean that the driver must have held their licence for 8 years - it means they must have been eligible to hold their licence for 8 years.

Car Group

drivers must have been eligible to hold a driving licence for the following number of years

Mini / Economy / Compact / Intermediate

8 Years

Full size / Premium / Luxury /Standard Minivan

11 Years

 

For driving licences issued in USA and Canada

Car Group

drivers must have been eligible to hold a driving licence for the following number of years

Mini / Economy / Compact / Intermediate

9 Years

Full size / Premium / Luxury / Standard Minivan

12 Years

 

Commercial Van Group

drivers must have been eligible to hold a driving licence for the following number of years

Mini / Economy / Compact / Intermediate / Standard


10 Years

 

For driving licences issued in USA and Canada

Commercial Van Group

drivers must have been eligible to hold a driving licence for the following number of years

Mini / Economy / Compact / Intermediate / Standard


11 Years

Age 75 and over

Drivers aged 75 and over need to provide a PRINTED medical certificate/letter which states that they are fit to drive and a letter from their insurance company stating that they are currently driving and have not had an accident within the last 5 years.  This information must be received at least 5 working days in advance of your rental.

Driving Licence:

Drivers (and additional drivers) must be in possession of a full, unendorsed driving licence which they have held for at least 2 YEARS prior to the commencement of the rental.  Licences must be produced in person at the Europcar location at the time of collection.  Drivers must be in possession of their licence at all times when driving the vehicle.  If a driver has any endorsements on their license, they must contact our Reservations Department prior to booking as there may be restrictions on renting. Failure to inform us of endorsements will result in the driver being refused the vehicle and forfeiting any deposit taken.  Licences must be from the country of permanent residence. NON-EU/EEA driving licences cannot be accepted if the holder has been resident in Ireland for more than 12 months.  Holders of UK, US, Canadian, Australian and all EU member states are NOT required to supply an International Driving Permit (IDP).  International Driving Permits where required, MUST BE accompanied by the original domestic licence of the driver.  This is clearly stated on the international permit.  An International permit presented without the domestic licence, will not be accepted.

**Attention: UK Driving Licence Holders**

From June 8th 2015, the UK paper part of your driving licence will no longer be valid. We will require all UK licence holders to present evidence of your driving record (entitlements/endorsements) before the vehicle can be released. This can be obtained by printing it out from the DVLA’s ‘Share Driving Licence’ section - click here (https://www.gov.uk/view-driving-licence) - before you collect your vehicle. We reserve the right to ask prequalifying questions on your insurance history.  You may be refused a vehicle based on the answers you provide.

Credit Cards Accepted:

Europcar accept MasterCard, Visa, American Express, Diners Club and Discover Cards.  For all 'pre-pay online' bookings, the person in whose name the vehicle is booked MUST be the person whose credit/debit card is used.  This card must be presented on arrival.  If you made your booking with a debit card, you will need to present the debit card and one or more credit cards (depending on the vehicle group) when picking-up the vehicle.  On collection of the vehicle, Europcar can only accept credit cards for deposit purposes.  At the time of rental there must be sufficient credit on your card to cover all charges including the excess/deductible amount.  Payment must be made with a credit/debit card as we do not accept cash or the credit card from a third party.  Holders of a 'Chip and Pin' card must know their PIN number. Regardless of the level of coverage purchased, ALL renters will be subject to a preauthorisation on their credit card of €50.  This is in the event of traffic fines, toll charges etc.

Excess Amounts and Coverages:

Vehicles are subject to the following vehicle excesses/deductibles:

Excess Amounts and Coverages:

 

Vehicles are subject to the following vehicle excesses/deductibles:

 

Mini manual / Economy manual / Compact manual

EUR1300

Intermediate manual / Compact Wagon / Intermediate Wagon

EUR1600

Economy automatic / Compact automatic                  

Intermediate SUV / Full size manual / Full size auto

EUR1800

Standard minivan / Premium minivan

Premium auto

EUR2000

Commercial van

EUR1300

The premium for Super Damage Waiver Cover (SDW) costs EUR19.50 to EUR27.00 per day depending on vehicle size (excluding commercial vans).  Payment of the SDW premium reduces the excess/deductible to zero.

CDW Exclusive Rates:

Declining Europcar CDW and TW: To decline our Collision Damage Waiver (CDW) and Theft Waiver (THW), the driver must have a US issued World MasterCard or Canadian issued Gold/Platinum Visa/MasterCard AND PROVIDE WRITTEN PROOF that the card has relevant coverage for the Republic of Ireland.  The letter must be dated within 21 days of the pickup date and contain the credit card number (partly masked is acceptable).  When both a relevant card and letter of proof are provided, for security reasons 5,000Euro will be pre-authorised on your card in case there is damage to the rental vehicle.  If there is a damage charge, this amount can be claimed back through your credit card company.  This process is between the driver and the credit card company.  We cannot be held responsible for any exchange rate charges.

If a letter confirming CDW coverage is not provided on collection of the vehicle or if your card does not provide the relevant coverage or if you do not have 5,000Euro available on your card, you will be required to purchase our CDW and Theft Waiver at the local daily rate (Eur24-33).

Only relevant US or Canadian issued credit cards can be used to waive our CDW and THW cover – we do not accept European credit cards for coverage.  If you pay for the full rental with your eligible US World MasterCard or Canadian Visa Card/MasterCard, you may be covered for up to 50,000US Dollars auto rental insurance for your rental without excess.  This coverage is a service provided by US MasterCard OR Visa/MasterCard Canada to the cardholder and therefore it is the cardholder's responsibility to ensure that they are adequately covered for the entire duration of the rental period. We reserve the right to refuse third party insurance.

Relevant cards will only be accepted for coverage for a maximum of 28 days in any one calendar year. Please note that you must pay for your full rental with the eligible credit card for your card company to provide CDW and THW coverage.

**We DO NOT accept any form of CDW/PDW purchased through a third party OR Fully Comprehensive Irish Insurance Policies. **

To establish if your US MasterCard or Canadian Visa Card/MasterCard includes Auto Rental Cover in the Republic of Ireland please call your credit card issuer and/or US MasterCard/Canadian Visa Card/MasterCard before making your reservation. It is important to confirm to your credit card issuer that the Republic of Ireland as your place of rental.

Contact details for MasterCard 1-800-MC-ASSIST (1-800-622-7747).

Contact details for Visa Canada 416.367.8472.

Please note that we do not accept cover from Travel Guard or any other independent coverage provider.

Fuel Policy:

We offer two fuel options:
1. PREPAID FUEL Customers can choose our prepaid fuel option at the beginning of their rental at our special discounted rates.  For the driver's convenience, there is no need to refill the car.  With this option, no refunds will be given for unused fuel.  Prices for this option are set locally.


2.  STANDARD REFUELLING Customers can return the car as they wish.  Should the car return less than full, the customer will be charged a local refuelling fee plus the standard price per litre. No compensation will be given for fuel charges if an upgrade to a larger car is given.

Flight Information:

For all rentals commencing at an airport location we ask you provide us with the correct flight number and arrival time when booking your vehicle.  Flights should be scheduled to land within our opening hours.  This is to ensure that if your flight is delayed, your car will be held and staff will be in place to greet you when you arrive.  If this information is not available to you at the time of booking, we ask you provide us with it at least 5 days before your arrival date.  Where flight information is not provided in time, or incorrect information is provided, we cannot be held responsible for a failed rental and no refund will be due.

Meet Late Arrival:

Where a flight is delayed (and we have been advised of the flight number at the time of original reservation) and the customer arrives at our desk 30 minutes or less after our closing time, no additional fee to the customer applies. If the customer arrives at our desk 30 minutes or more after our closing time, out of hours charges of €40 will apply.  Please contact the branch directly for further information.

Vehicle Hold:

Vehicles will only be held for 1 hour after the booked pickup time/landing time within our opening hours if no payment information is provided at the time of reservation.  Vehicles will be held until the location closes once credit card details and Driver ID are provided at the time of reservation.  After this time, the vehicle may not be available.
Non prepaid reservations may be cancelled or amended up to 2 hours before the due pick up time at no extra charge to the customer.  Failing to cancel the non-prepaid reservation and failure to collect the vehicle before the closing time of the reserved location station will incur a no show fee of €30 plus tax.

Maximum Length of Rental:

The maximum length of rental allowed on one booking is 35 days.  For rentals of a longer duration, please make 2 reservations.  Customers, who rent from us for more than 35 days in a 12 month rolling period, will be subject to the higher rate of vat at 23%.  This will be recalculated locally.

Car Types:

Europcar Car Rental operates a fleet with many different makes and models of cars.  Whilst every effort will be made to supply the reserved model, we reserve the right to supply a suitable alternative.  Please note that we cannot guarantee a particular make or model.

Toll Information:

Drivers are responsible for the payment of their tolls (on both barriered and barrier-free toll roads) directly with the Toll Operator. Further information regarding toll rates and payment methods will be given on collection of your vehicle.

Additional Drivers:

Additional drivers can be added for a daily fee of €10.22.  Additional drivers can be added on collection of the vehicle only.  Please note unauthorised drivers are not covered by us and are prohibited from driving the rental car. The additional driver must be present at time of pickup and must fulfil the same age/licence criteria as the principle driver.

Baby Seats:

Baby seats are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.

Booster Cushions:

Booster cushions are available at a cost of €6.81 per day to maximum cost of €47.67 per rental.

The law in Ireland states that an appropriate child restraint MUST be used.

New EU Child Safety Protection Laws have come into force making it compulsory for all children to travel in the correct child seat, booster seat or booster cushion.  Where safety belts have been fitted they must be worn.  Children under 3 years of age must not travel in a car unless restrained in the correct child seat.  Children aged 3 years or over who are under 150cms in height and weighing less than 36 kilograms (i.e. generally children up to 11/12 years old) must use the correct child seat, booster seat or booster cushion when travelling in cars.  Child car seats must be in accordance with EU or United Nations- Economic Commission for Europe (UN-ECE) standards.  Drivers have a legal responsibility to ensure passengers aged under 17 use the correct seat, booster seat, booster cushion or seatbelt.

GPS Units:

Garmin Nuvi GPS units are available to rent at a cost of €12.00 per day to a maximum of €90.00 per rental.  The non-return or loss of a GPS unit will be charged to the renter at a cost of €200.

Personal Benefits Membership:

PBM covers the driver for personal injuries or fatalities up to €31,750 in the event of an accident whilst in the vehicle and costs €6.81 per day.  Not available on commercial vans.

Roadside Assistance:

RSA is available at a cost of €4-€6 per day and covers the driver against potential breakdown recovery costs such as use of incorrect fuel in the vehicle, assistance with the retrieval of keys locked inside a vehicle, delivery of replacement for lost keys etc.  Further information will be available on collection of the vehicle.  Not available on commercial vans.

Carbon Offset:

At the time of booking you can donate €3.00 which covers the cost of planting 2 trees in the Burkina Faso Desert.

Travel to Northern Ireland:

If you wish to drive in Northern Ireland, you must inform us on collection of your vehicle.  There is a nominal €34.05 fee when taking a car into Northern Ireland.  Cars cannot be taken off the island of Ireland at any stage and must be returned in the Republic.  Failure to purchase the required cover will result in the renter accepting full responsibility for any recovery fees, should the car breakdown.

One Way Rentals:

One way rentals are permitted between branches at a cost of between €34.05 and €85.12.  If you enter a different return location to the pickup location, the one way rental fee will be included in the price displayed to you.  Not available on commercial vans.

Grace Period:

Drivers are allowed a one-hour period of grace provided that the vehicle is returned within our hours of operation.  Drivers exceeding this will pay any extra charges directly at the local rate.

Early Returns:

We do not issue refunds for unused days nor for charges paid directly on arrival in the event of the vehicle returning earlier than booked.

Car Returns:

Cars may be returned outside our location hours by prior arrangement only.  Cars that are returned outside the above location opening times will be charged for any damage or any loss incurred until the car is returned to the car rental company.

Traffic Fines:

Speeding, parking and other endorsements/fines are the responsibility of the hirer in full.  Europcar Car Rental accepts no responsibility for any fine or payment.  The renter is obliged to inform Europcar Car Rental of any fines or parking tickets issued whilst the vehicle is being used by the renter.  Where Europcar receive a fine that was not settled when issued, the total cost of the fine, plus an administration fee of €30.00, will be charged to the main driver’s credit card.

Upgrades:

If on arrival the client feels that the car they have booked is not suitable for their requirements, we will be happy to provide a larger vehicle if available.  Upgrade charges are payable on arrival at the local daily rate.  If a customer is given a free upgrade on arrival, we cannot accept any customer service queries regarding fuel or coverage costs.

Customer Service:

Our Customer Service Department can deal with any issues you may have.  Please send an email to customerservicesie@europcar.ie  within 28 days of the termination of your rental. Europcar Ireland accepts no responsibility for delays which may occur at the start of hire due to circumstances beyond our control.

Chauffeur Drive Service:

Not available in Republic of Ireland.

Delivery/Collection:

Not available in Republic of Ireland.



Tax:

All of the above charges are inclusive of Government Tax (VAT) @ 13.5% which is subject to change.

 

Israel

Tax:
TAX: 17% - Israeli passport holders are subject to pay TAX by law including dual citizenzhip passport holders. Only tourists with B2 or B3 Visa class permits are waived. Important: the Visa Permit must be presented at the rental desk for TAX to be waived.

Additional driver:
$2.00 per day (maximum charge $50.00).

Age:
Minimum 21 years, maximum 99 years.

Airport surcharge:
39 USD per rental

Cash rental deposit:
NO

Chauffeur driven service:
NO

Credit cards accepted:
American Express, Diners, Mastercard, Visa, Amex

Delivery / Collection:
Delivery & Collection is available on request and requires confirmation, up to 50 KM and over from Pickup location: $40.00

Driving licence:
Minimum Rental Age of driver is 21 based on car group and requirements as shown below:
Groups B(EBMR), Q(MBAR), C(ECAR), D(CCAR), E(CDAR): Minimum age required is 21 (Additional fee applies) + Drivers License valid for at least one year. Groups F(IDAR), FH(IXAH), I(SDAR), H(FDAR), M(PDAR), MH(SXAH), J(IFAR), T(CVMR): Minimum age required is 23 + D.L. valid for at least one year.
Groups R(LDAR), G(IVAR), U(PWAR), V(MVAR), V8(SVAR), S(PVMR), Y(PVMR), Z(PVAR): Minimum age is 25 + D. L. valid for at least two years (Group R minimum 3 years). Group K(SXAR), P(XDAR), W(WXAR): Minimum age required is 28 + Drivers License valid for at least five years.

Insurances:
Loss Damage Waiver & Theft Protection (CDW/THW & TP) cover damages caused to the vehicle, except the minimum Excess Charges based on car group.
An Excess Charge of $500.00-$1,000.00 will apply in case of damage according to vehicle type. CDW/THW does not cover damage caused to the Tires, Windscreen, Rooftop and underbody damage to the vehicle that will be charged accordingly.
Super CDW is optional and will reduce the renter’s responsibility to Zero in case of damage to the vehicle. Can be purchased only in conjunction with CDW/THW & TP.
SPCDW does not cover damage caused to the Tires, Windscreen and Rooftop.
TPL - Third Party Liability - Mandatory for customers that decline CDW/THW & TP, provided these are covered by the credit card company. To decline CDW/THW & TP, the renter must have a US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card or Visa Premier and provide written proof the credit card has relevant coverage for car rentals in Israel.The 3PLC coverage is mandatory in Israel as a minimum coverage if CDW/THW & TP are declined. Required to cover items that are not covered by the credit card company such as blowout’s, tire/trim damage not caused by theft, vandalism or is not a result of vehicle collision and third party damage. CDW/THW & TP protection coverage’s must be purchased if sufficient coverage by the credit card company is not supplied for rentals in Israel. Only US issued World Master Card or Canadian issued Gold/Platinum Visa/Master Card and Visa Premier can be used to waive CDW/THW & TP. Maximum security deposit is up to the full value of the vehicle if the CDW/THW & TP protection coverage’s are declined. Protection Coverage’s offered by Third Party websites will NOT be accepted. Travel Guard coverage is NOT accepted.

One-way rentals:
One Way Rentals are available FREE within all locations except for rentals To/From Eilat. One way fee for rentals To/From Eilat will apply as follows:
1-2 Day Rentals: $200.00
3 Days and over: FREE

Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Booster Seat, Navigation System

Restriction of use:
Car models are for guidance only and similar car models may be supplied.
Minimum charge per rental day is 24 hours. Late returns of 1 hour and over will be charged at 1/3 of the daily rate.
Late returns of 3 hours and over will be calculated as one extra day.
Use of vehicle will be at full responsibility of renter as shown on rental agreement. Every additional driver must be registered on the rental agreement as well. Crossing and exiting Israel borders and/or the Palestinian Authority Territories with the rental vehicle is strictly forbidden.
Fuel: Supplied with a full tank and recommended to return full. Vehicles returned with missing fuel will be charged an additional service fee of 30%.
Early return of vehicle prior to the original return date will be charged according to the relevant rental period rate (Daily, Weekly, Monthly, Etc).
Parking tickets, Traffic violations & Toll roads: An additional service fee of ILS 50.00 will apply for unpaid tickets ticket violations and toll road fees.
Cancellations must be sent by 24 hours prior to Pickup Time. Cancellations for 7-8-9 seat vehicles must be sent 48 hours prior to Pickup. 1 day charge will apply for No Shows.

Italy

Click here to download Terms and Conditions for Italy

Tax :

22%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 25 years (18-24 with young driver surcharge and according to the car group). Conditions and possible charge available from Europcar Reservation Office.

When renting a vehicle, a driver qualified as a "young driver" (from 18 to 24 years old) pays a specific charge (€15 + VAT per day - with a maximum of €225 + VAT per rental) (the "Young Driver Surcharge"). 

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Cash Rental deposit :

Only possible for some categories. Details are available from Reservation Office.

Credit Cards Accepted :

American Express, Diners club, Mastercard, Visa.

Insurances :

BASIC, MEDIUM and PREMIUM. Charges may vary by car group. Details are available from Europcar Reservation Office.

Delivery / Collection :

Available Within & Outside City Limits.

One-Way Rentals :

A) Domestic : Available. Details are available from Europcar Reservation Office.

B) International : Available. Details are available from Europcar Reservation Office.

Other Services :

Child Seat Baby, Child Seat Infant, Snow chains, Navigation system.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Financial qualification :

The payment of the estimated rental price and possible additional charges resulting from damages or loss of the rented vehicle must be guaranteed upon rental according to the following modalities:
- Voucher Full Credit
- Credit cards (all circuits)
- Visa Electron (only for on line pre-paid rentals and only if issued exclusively by bank circuits - no Postepay)
 
Payment by means of the following cards will not be accepted in any case:
- Pre-paid cards
- PayPal
- Bancomat
- Revolving
Europcar pre-paid vouchers (with specific value or with the indication Group Days Apply) are accepted as means of payment for the rental price, but must be accompanied by a credit card for the amounts that have not been pre-paid (extras, fuel service, sums due in case of damages or theft of the rented vehicle).
 
Credit cards are accepted within the limits authorized by credit card's companies. Some cards are not accepted in all countries. Please consult the "National Rental Conditions" section.
 
For the rental of the following categories:
 
Automatic and special, or for vehicles distinguished by the  acronyms
 
FDAR, FDMR, FSMR, FWMR, PDAR, PFAR, PWAR,
 
Europcar requires the possession and the use, as guarantee of the rental, of two credit cards, or, alternatively, of an Amex Gold, Platinum or Centurion (black), or Visa Gold or Platinum, or, finally, of a Mastercard Gold.
 
For the rental of the following categories:
 
LFAR, LXAR, XXAR and XTMR
 
Europcar requires the possession and use, as guarantee of the rental, of two credit cards of which at least one is either an Amex Gold, Platinum, or Centurion (black), or a Visa Gold or Platinum or, finally, a Mastercard Gold.
 
Lacking even only one of the above mentioned elements required to guarantee the rental, Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for. 
 
Prepaid rates do not comprehend any additional charge which is not expressly considered as included in the Europcar booking confirmation of prepaid rental and do not comprehend any additional service for which the customer might be responsible. At the time of the pick-up of the vehicle, the same valid credit card used in the booking phase and registered in the name of the main driver shall be presented as guarantee for any additional expense anticipated and not covered by the sum deposited as prepaid. The cards accepted in the phase of the pick-up of the vehicle are those belonging to the main networks: DINERS, VISA, MASTERCARD, AMEX. Prepaid, revolving and PayPal cards are not accepted. Visa Electron cards are accepted exclusively if issued by bank networks (no Postepay). Upon pick-up of the vehicle, a bank authorization will be required for blocking the deposit amount. Only after having handed back the vehicle, expenses, if any, will be charged on the credit card.

Ivory Coast

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 21, 23 or 25 years old according to car groups.

Additional Driver :

Available.

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Drinving licence :

Held for at least two years.

Cash Rental deposit :

Cash rental Deposit available. Rental Deposit by credit card : by Visa only.

Credit Cards Accepted :

Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection.

Details are available from Europcar Reservation Office.

Delivery / Collection :

Available Within & Outside City Limits.

One-Way Rentals :

A) Domestic :Available between all Europcar stations.

B) International : Not Available.

Other Services :

Details are available from Europcar Reservation Office.

Restriction of Use :

Cross border not authorized with the rented car.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available.

Certain vehicles are chauffeur driven only.Details are available from Europcar Reservation Office.

Jamaica

Click here to download Terms and Conditions for Jamaica

Tax:
16.50%

Additional driver:
5 USD per day per additional driver

Age:
Young driver charge (age 21-24): 5 USD per day
2nd Young driver charcge (age 21`-24): 5 USD per day
Senior Driver Charge (76-85): 5 USD per day

Airport surcharge:
13 % of basic rental for all car groups

Cash rental deposit:
1000 USD for the deposit

Chauffeur driven service:
not available

Credit cards accepted:
All major credit cards accepted: MASTERCARD - VISA - AMEX - Discover
Line 2
Line 3

Delivery / Collection:
St. James (Montego Bay): $20
Lucea: $30 Negril: $40 Trelawny: $30
St. Ann (Runnaway Bay): $40

Fuel:
2.50 USD / LITER FOR UNLEADED FUEL

Insurances:
CDW: 12 USD (EDAR / CDAR / IDAR) 14 USD (IFAR / IWAR / FVAR)
THW: 10 USD (EDAR / CDAR / IDAR) 12 USD (IFAR / IWAR / FVAR) SCDW: 18 USD (EDAR / CDAR / IDAR) 20 USD (IFAR / IWAR / FVAR)
STDW: 16 USD (EDAR / CDAR / IDAR) 18 USD (IFAR / IWAR / FVAR) WWI: 7USD

Other:
CSI Child Seat Infant (0 to 12 months/0-13 kgs): USD 7/day MAXIMUM USD49/rental;
CSB Child Seat Baby (1 to 3 years/9-18 kgs): USD 7/day MAXIMUM USD49/rental
CBS Child Booster Seat (under 135 cms or up to 12 years old): USD5/ day MAXIMUM USD35/rental
Navigation System: USD 11/Day MAXIMUM USD77/ rental
 

Japan

Tax:

8%

Airport Surcharge:

Jpy 3000 only if pick up at Tokyo Haneda Airport Terminal 1 & 2.

Age:

18 years.

Additional Driver:

Details are available from Europcar Reservation Office.

Driving licence:

Local driving licence must be held for at least one year.

Warning: Japan has very strict policy on International Driver's Permit. You are not allowed to drive without holding valid international driver's permit. Please see more info below for customers.

International Driving Permit (IDP) for driving in Japan

International Driving permit based on "Geneva Convention of Road Traffic 1949" should be presented at the time of pick up.     
It is the only International driving permit acceptable in order to drive in Japan. Except, presenting Japanese translation of your domestic driver's license that you can get at the Japanese embassy is also permitted if you have the domestic driver's license issued in Swiss, Germany, France, Belgium, Slovenia, Monaco and Taiwan. You also need to present your original driving license with the international permit or translation. 

No other exception is allowed, especially note the following international permit or license is INVALID and UNACCEPTABLEin Japan.

  • International Driving Permit based on Vienna Convention 1968
  • Any other international driving license issued by unauthorized agencies (such as IAA http://idl-iaa.com/)

Cash Rental Deposit:

Cash rental deposit not accepted.

Credit Cards Accepted:

American Express , Diners Club, Euro Card, Master  Card, Visa.

Insurances:

Deductible Collision Damage, C.D.W. , S.C.D.W. Non operating charges always apply , can not be waived.Depend on rented Sipp codes. Details are available from Europcar Reservation Office.

Delivery / Collection:

Delivery and Collection not available.

One -Way rentals:

A) Domestic: Not Available. B) International : Not Available.

Other Services:

Child Seat Baby, Child Seat Toddler, Child Seat Infant, Snow Tyres, Snow Chains, Ski Rack available on request.

Chauffeur Driven Service:

Not available.

Jordan

Tax :

16%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners card, Master card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available - Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Luggage Rack.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Kazakhstan

Tax :

15%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 21 or 23 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Eurocard, Mastercard, Visa.

Insurances :

C.D.W., Theft Protection : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Available - Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Ski Rack, Snow Tyres.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Kenya

Tax :

16%

Airport Surcharge :

1 USD per rental.

Age :

Minimum driver age is 23 years, maximum is 70 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

INTERNATIONAL DRIVING LICENCE IS MANDATORY.

Cash Rental deposit :

Cash rental deposit accepted.

Credit Cards Accepted :

American Express, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Free Within City Limits & not Available Outside City Limits.

One-Way Rentals :

A) Domestic : Available between Nairobi and Mombasa.

B) International : Not available.

Other Services :

Not available.

Restriction Of Use :

International driving licence Mandatory & an additionnal form of Identification Mandatory.

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.

Kosovo

Tax :

16%

Airport Surcharge :

None.

Age :

Minimum driver age is 21 years, according to the car group.

When renting a vehicle, a driver qualified as a "young driver" (from 21 to 24 years old) pays a specific charge (from €5 per day) (the "Young Driver Surcharge").

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Cash rental deposit not available.

Credit Cards Accepted :

American Express, Diners Club, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Snow Chains, Winter Tyres, Mobile Phone, All season tyres.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Kuwait

Tax :

None.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

INTERNATIONAL DRIVING LICENCE REQUIRED.

Cash Rental deposit :

Cash Rental Deposit not available.

Credit Cards Accepted :

American Express, Diner's club, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W. and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Free Within City Limits & Outside City Limits. Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. Details are available from Europcar Reservation Office.

B) International : Not Available.

Other Services :

Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

SPECIAL INSURANCE COVERAGE TO VALIDATE THE  INTERNATIONAL DRIVING LICENSE MAY APPLY.

Details are available from Europcar Reservation Offices.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Details are available from Europcar Reservation Office.

Laos

Tax:

10%

Airport Surcharge:

None. 

Age:

18 years old and 23 years old according to car groups. 

Additional Driver:

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence:

Held for at least 1 year or 5 years according to car group.

Cash Rental Deposit:

Details are available from Europcar Reservation Office.

Credit Cards Accepted:

Visa.       A SURCHAGE OF 3% OF THE RENTAL WILL BE APPLIED FOR ALL PAYMENT WITH CREDIT CARD. 

Details are available from Europcar Reservation Office.

Insurances:

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection:

Available Within and Outside City limits.

One -Way rentals:

A) Domestic : Available between all Europcar stations.

B) International : Not Available.

Other Services:

Child Seat Baby, Luggage racks

Chauffeur Driven Service:

Available on Request. Details are available from Europcar Reservation Office.

Restriction Of Use

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Latvia

Click here to download Terms and Conditions for Latvia

Tax:
21%

Deposit policy:
Total rental estimate+ 300 EUR

Additional driver:
Extra charge applies - EUR 4.24 per day, max EUR 29.68 per rental

Age:
Minimum age for renting a car is 19 years old for all car groups, except 21 years for LVMR, LXAR, VGIW, PFAR, PDAR, LDAR, PXAR, DSMR, GFAD

Airport surcharge:
NO

Cash rental deposit:
Not accepted

Chauffeur driven service:
Available, check details at Europcar reservation centre

Credit cards accepted:
VISA, MASTERCARD, AMERICAN EXPRESS

Delivery / Collection:
Available for extra charge EUR 20.00

Driving licence:
Valid driving license held for 1 year, except 2 years for LVMR, LXAR, VGIW, PFAR, PDAR, LDAR, PXAR, DSMR, GFAD

Financial qualification:
Deposit of EUR 300.00 blocked on credit card

Insurances:
CDW, THW, Medium, Premium

One-way rentals:
Allowed to Tallinn, Tartu, Vilnius, Kaunas, Palanga, Klaipeda, Warszaw

Other services:
GPS, WiFi routers

Restriction of use:
Belorussia, Russia

Use of Winter Tyres:
Mandatory 01.december-01 march.

Environmental Tax:
Non applicable

Others conditions for car hire in Latvia
2 credit cards for certain categories (PDAR, LDAR, PXAR, DSMR, GFAD, LXAR, PFAR)

Lebanon

Tax :

10%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Min 23 or 25 years, according to the car group. Maximum 75 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Toddler, Child Seat Infant, Snow Chains.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office. 

Chauffeur Driven Service :

Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.

Lesotho

Tax :

14%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 for all cars group

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years according to car the group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Master Card, Visa, Diners Club.

Insurances :

C.D.W., Theft Protection T.H.W : Charges may vary by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between Europcar stations.

B) International : Available.

Other Services :

Mobile Phone, Jerrycan.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.
A letter of Autorisation must be requested at time of reservation. All vehicles entering Namibi, Swaziland, Botswana, Mozambique, South Africa and Zambia will have to pay a non-refundable Cross Border Charge.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available on request. Details are available from Europcar Reservation Office.

Libya

Tax :

2%

Airport Surcharge :

None.

Age :

25 years for all car groups

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least three years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

None.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between Europcar locations. B) International : Not Available.

Other Services :

Child Seat Toddlers, Child seat Baby, Infant, Luggage, All season tyres

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Lithuania

Click here to download Terms and Conditions for Lithuania

Tax:
21%

Deposit policy:
Total rental estimate+ 300 EUR

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Age:
18, 21 or 25 years, according to the car group.

Airport surcharge:
Details are available from Europcar Reservation Office.

Cash rental deposit:
Not available.

Chauffeur driven service:
Certain categories are Chauffeur Driven Only. Details are available from Europcar Reservation Office.

Credit cards accepted:
"American Express, Master Card, Visa. For LXAR, PFAR car category Europcar requires the possession and use, as guarantee of the rental, of two credit cards. Lacking it Europcar will not be able to provide the requested vehicle but, as an alternative, a vehicle belonging to a different category: in any case, no refund is provided for."

Delivery / Collection:
Available Within City limits & available Outside City limits.

Driving licence:
Held for at least 1 year, except for LXAR, PFAR car category – 2 years.

Insurances:
"Deductible Collision Damage, C.D.W. and Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office."

One-way rentals:
"A) Domestic : Available. B) International : Available."

Other services:
Navigation system, WIFI device, Child Seat Baby, Child Seat Toddler, Child Seat infant, Child Seat booster, Snow tyres.

Restriction of use:
"Europcar cars can be driven to these countries: Latvia, Estonia, Poland, Finland, Sweden, Norway. Certain driving restrictions may apply for driving into not listed countries. Details are available from Europcar Reservation Office."

Use of Winter Tyres:
Winter tyres is mandatory in Lithuania: From 01 of November till 01 of April.

 

Luxembourg


Click here to download Terms and Conditions for Luxembourg

Tax:
17%

Deposit policy:
Total rental estimate+ 500 EUR

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Age:
21 or 25 years, according to the car group

Driving licence
Held for at least one year.

Cash rental deposit:
No Cash Rental deposit available.

Chauffeur driven service:
Not available in this country

Credit cards accepted:
American Express, Diners Club, Euro Card, Master Card, Visa.

Delivery / Collection:
Available Within & Outside City limits on request, except on Friday & Week-End

Driving licence:
Line 1
Line 2
Line 3

Environmental Tax:
Already included

Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.

Other services:
Child Seat Baby, Child Seat Toddler, Snow Chains, Navigation System

Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Use of Winter Tyres:
All cars equipped with all-weather/seasons M&S tyres

Specific note:
Credit Card must be presented at check-out
Valid driver license and credit card must be presented at check-out

 

Macedonia

Click here to download Terms and Conditions for Macedonia

Tax :

18%

Deposit policy :

Total rental estimate+ 300 EUR

Airport Surcharge :

Apply for all rentals which start from Airports.

Age :

Minimum driver age is 19,21,23,25 or 30 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. 

Driving licence :

Held for at least two years.

Cash Rental deposit :

Possible for certain car categories.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, CDW, Theft Protection and PAI, Charges may vary by station and by car group

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic: Available between all Europcar stations. B) International: Available - Details are available from Europcar Reservation Office.

Other Services :

Child Seat Infant, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot, 

 

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Use of Winter Tyres :

Under specified circumstances winter tyres or snow chains will be mandatory in Macedonia. In case of ice, packed snow, slush, black ice or frost vehicles will only be permitted on the roads if they are equipped with winter or all-season tyres bearing the specific identyfaing marks. Driver must use winter tyres or summer tyres with snow chains as equipment or face fines. A driver found using summer tyres in wintery conditions without snow chains as a equipment can be fined.

Financial qualification :

The renter must present credit card.

Other Services :

Child Seat Infant, Ski Rack, Snow Chains, Snow Tyres, Navigational System, Wi-Fi Hotspot, 

Madagascar

Tax :

20%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Visa.

Delivery / Collection

Available Within City limits.

One-Way Rentals :

A) Domestic : Not Available. B) International : Not Available.

Other Services :

Not available.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.

Madeira

Tax :

15%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year or two years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Access, American Express, Diners Club, Euro Card, JCB, Master Card, Visa.

Insurances :

Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : One-way Available on the same island only. B) International : Not available.

Other Services :

Child Seat Infant.

Restriction Of Use :

Vehicles can only be driven within the same Island.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not available.

Malaysia

Tax :

6%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 for all cars group

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years for all cars group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Master Card, Visa.

Insurances :

C.D.W., Theft Protection T.H.W : Charges may vary by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between Europcar stations.

B) International : not available.

Other Services :

Child Seat Baby, Navigation System, Wifi access.Details are available from Europcar Reservation Office.

Restriction Of Use :

Details are available from Europcar Reservation Office.

INTERNATIONAL DRIVING LICENCE  NOT REQUIRED AS LONG AS THE INTERNATIONAL DRIVING LICENCE IS DELIVERED IN  ENGLISH VERSION.

IT WILL BE VALID  WITHIN 30 DAYS IN MALAYSIA.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Malta

Click here to download Terms and Conditions for Malta

Tax:
18%

Additional driver:
Additional Driver may be added at the time of rental.
Each Additional Driver must be present in order to sign the rental agreement and must meet normal rental conditions , such as :valid driving licence, and meeting all age requirements.
Additional Driver daily charge applies

Age:
Minimum age for renting cars is 21 Years old ; for special categories 25 Years old
Maximum age is 75 years old
Young –Senior driver charge applies between 21-25 and 70-75 years old

Airport surcharge:
Included in the rate

Cash rental deposit:
Not accepted

Chauffeur driven service:
Not Available

Credit cards accepted:
Visa , Mastercard , Amex

Insurances:
Collision Damage Waiver CDW included in the rate which also carries an excess amount
Theft Waiver THW included in the rate which also carries an excess amount

One-way rentals:
Available ;One Way charge applies

Other services:
Not Available

Restriction of use:
Cross Border is not permitted

Use of Winter Tyres:
Not Applicable

Martinique

Full terms and conditions:
Click here to download Terms and Conditions for Martinique

Tax:
N/A

Additional driver:
EUR 23,05 PER RENTAL

Age:
Young driver charge (21-23 years)
Senior driver charge (23-25 years)

Airport surcharge:
EUR 5,53 PER DAY
MAX EUR 27, 65 PER RENTAL

Cash rental deposit:
Cash rental/ Cash deposit is not accepted. Excess Amount CDW + payment of the rental. Customer must show major Credit Card

Chauffeur driven service:
N/A

Credit cards accepted:
Visa
Mastercard
American Express

Delivery / Collection:
EUR 23,04

Driving licence:
Driver must present valid driving licence at the time of the rental. Minimum driving Licence Period: 1Year- EBMR, EBMD, EDMR, MBMR, EDMD, MCMR ; 3Years: CMMR, CMMD, CDMR, CDMD, CBMR, IDAD, IMMR,

Fuel:
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge EUR18.43 Per Rental + fuel Cost ( undated every month by Martinique authorities and avaiablable in all Martinique Agencies).

Insurances:
CDW EUR10,14
THW EUR4,61
PAI EUR3,23

One-way rentals:
1) Domestic: EUR 23,04
2) International: N/A

Other services:
Downtown agency fee EUR 23,04

Restriction of use:
N/A

Use of Winter Tyres:
N/A

Specific note:
Late Return Penalty : one rental day based upon local rate applied at the time of rental
Grace period : 29 mins

Mauritania

Tax :

14%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 28 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least 2 or 5 years, according to the car group.

Cash Rental deposit :

Cash Rental Deposit not available.

Credit Cards Accepted :

American Express, Diners Club, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and S.P.A.I. : Charges may vary by station and by car group.

Delivery / Collection

Free Within City limits.

One-Way Rentals :

A) Domestic : Available between downtown and airport. B) International : Not Available.

Other Services :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Certain categories are Chauffeur Driven only. Details are available from Europcar Reservation Office.

Mauritius

Tax :

15%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Dinersclub, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Available. Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Not Available. B) International : Not Available.

Other Services :

Child Seat Baby,Child Seat Infant, Child Seat Toddler

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Certain categories are Chauffeur Driven only. Details are available from Europcar Reservation Office.

Mayotte

Click here to download Terms and Conditions for Mayotte

 

Tax:
NO TAX in MAYOTTE

Deposit policy:
Total rental estimate + 300EUR

Additional driver:
12 euros by additional driver

Age:
21 YEARS OLD for : EBMR - EDMR - HDMR - CDMR - IDMR - IVMR - CFMR - CFAR - EVMR - KPIW
23 YEARS OLD for : IGMR - IGAR - VMIW - VGIW - LVMR - IFNR

Airport surcharge:
50 euros per rental all car groups excepted : ACRISS CODE : KPIW, VMIW, VGIW = 60 EUROS

Cash rental deposit:
600 euros for the deposit

Chauffeur driven service:
Not available

Credit cards accepted:
MASTERCARD - VISA - AMEX

Driving licence:
3 YEARS for EBMR - EDMR - HDMR - CDMR - IDMR - IVMR - CFMR - CFAR - EVMR - KPIW
5 YEARS for IGMR - IGAR - VMIW - VGIW - LVMR - IFNR

Fuel:
1,80 EUROS GASOIL / 2,00 EUROS / LITER FOR UNLEADED FUEL

Other services:
BABY SEATS : 25 EUROS PER RENTAL

Mexico

Tax:
16% per rental day

Additional driver:
$10 usd plus taxes and fees per rental day

Age:
21 YEARS ($10usd per day plus taxes and fees young driver surcharge allows to drive with a minimum of 18 years old)

Airport surcharge:
16% per rental day

Cash rental deposit:
For rates including insurance (LDW or CDW) the deposit amount will be rental estimate + US$750.
"For any rates where insurance products are excluded (LDW or CDW) the deposit amount will as follows: • Economy (EDMR) / rental estimate + US$5,000 • Compact (CDMR & CDAR) / rental estimate + US$5,000 • Intermediate (IDMR & IDAR) / rental estimate + US $5,000 • Standard (SDMR & SDAR) / rental estimate + US$7,000 • Full Size (FDAR) / rental estimate + US$7,000 • Luxury (LDAR) / rental estimate + US$10,000 • VAN (MVAR) / rental estimate + US$10,000 • SUV (IFAR) / rental estimate + US$7,000"

Credit cards accepted:
America Express, Master Card & VISA

Delivery / Collection:
Free 15kms / Additional Kms $1usd plus taxes and fees per extra kilometer

Driving licence:
Mandatory and a minimum of 2 years valid

Insurances:
TPL – Third Party Liability coverage is a mandatory insurance that the Government traffic regulations require for all drivers in Mexico. The TPL Insurance covers up to $250,000 MXP and is included in certain rates. This coverage must be paid in addition to the amount of the daily rent of the vehicle, unless the rate expressly mentions that it is included. Liability Insurance Products purchased on third party travel websites are not accepted in Mexico. Third Party Liability is a car insurance that covers against death and or bodily injury to any third party; in an accident caused by or arising out of the use of the insured vehicle (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package).
"SLI- Europcar Mexico strongly recommends that all foreign travelers purchase the optional SLI coverage (Supplemental Liability Insurance) which provides similar or higher coverage amounts for claims and indemnities to the ones you find in your country of residence. The SLI coverage provides up to $1,000,000 USD per event (people inside the car are not covered by TPL, and are only covered if optional Auto Personal Accident insurance has been included in the agreed policy package). The SLI coverage is separate from the mandatory TPL coverage and is available at an additional charge of $16.99USD per day plus applicable taxes, for all type of vehicles. If you decline the SLI coverage, you will be covered just by the mandatory TPL insurance with a coverage limit of $250,000 Mexican pesos per event."
"LDW (CDW) – Loss and Damage Waiver is available at $24.99USD per day plus applicable taxes for all types of vehicles. The LDW (CDW) is optional and is typically purchased by customers that are not covered for vehicle damage or loss by their Credit Card Company (or insurance linked to a credit card). For your own protection we prefer that all customers present a valid letter or proof of coverage from his credit card issuing institution with a verifiable phone number and/or e-mail address for confirmation, stating that LDW (CDW) coverage is provided by his/her credit card. All international and domestic travelers must present as well a letter of approval from the CNSF (Comisión Nacional de Seguros y Fianzas) the official Government Institution that regulates Insurance companies in Mexico. If customer does have the appropriate approval and coverage from its credit card institution they will have to sign a “statement of personal responsibility for the total value of the car” for refusing to purchase the CDW insurance with Europcar Mexico (Promotora Caribeña S.A. de C.V) and will therefore, in the event of an accident, be fully responsible for all damage and/or repairs."
A deposit starting at $2,500 USD and up to $10,000 USD (depending on the reservation channel/website or the category of the vehicle, please refer to the category list mentioned here below) will be held on the customer's credit card as a guarantee at the beginning of the rental and it will be reimbursed when the vehicle is returned safe. If the customer credit card does not have the guarantee previously mentioned the purchase of the LDW (CDW) coverage will be mandatory.
"For all customers declining LDW (CDW): Guarantee Limit held on customer’s credit card: Economy $5,000 usd per rental Compact $5,000 usd per rental Midsize $5,000 usd per rental Intermediate $5,000 usd per rental Standard $7,000 usd per rental Full Size $7,000 usd per rental Premium $10,000 usd per rental Luxury $10,000 usd per rental Specialty $10,000 usd per rental Convertible $7,000 usd per rental VAN $10,000 usd per rental SUV $7,000 usd per rental"
"SCDW or DP: Deductible protection (0%); this service relieves the customer of financial responsibility for the deductible earmarked for material damage only, save for specific cases in which there is presumed negligence. This coverage costs $ 19.99 USD + taxes and may only be offered to those who have acquired PLI+CDW. The above-mentioned coverage will only apply if the customer follows all the clauses in the rental agreement, which means that any breach of contract will cancel the protection and the customer will then assume full responsibility for all damages incurred. NOTE: TO PURCHASE SCDW THE CDW/LDW COVERAGE MUST BE PURCHASED FIRST."

One-way rentals:
Only available inside the country. For prices please llok at Retail One Way Price Sheet

Moldova

Tax :

20%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 21 or 23 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years, according to the car group.

Cash Rental deposit :

Details are available from Eurpcar Reservation Office.

Credit Cards Accepted :

Mastercard, Visa.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Not available. B) International : Not available.

Other Services :

Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Montenegro

Full terms and conditions:
Click here to download Terms and Conditions for Montenegro

Tax:
20%

Deposit policy:
Total rental estimate+20%+500 EUR

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge per additional driver is 10€ per day + VAT, 30€ max.per rental + VAT.
 

Age:
21-75; Drivers age restrictions apply for special and lux car groups

 

Airport surcharge:
3€/day + VAT

 

Cash rental deposit:
Cash deposit is not available.
The deposit amount will be reserved on your credit card but not debited from your account. 
Deposit amount is calculated as follows: Rental price + excess for damage  + fuel costs  ( in local currency).

Chauffeur driven service:
Available on request.

 

Credit cards accepted:
Visa, Master, Amercian express

 

Delivery / Collection:
Available within city limits for 20€+ VAT per service.

 

Driving licence:
2-5 years, according to the car group.

 

Fuel:


 

Insurances:
All rates include basic insurances (CDW & THW). All Europcar extra insurances
are available.
 

One-way rentals:
1) Domestic: "Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings. "
2) International: "Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings. "

Other services:
Baby, child & toddler seats, Child stroller, GPS.

 

Restriction of use:
One way is not allowed to all islands and to Ukraine and Russia.

 

Use of Winter Tyres:
Winter equipment is mandatory for all rentals between
01/10-31/3 and is charged by Winterization fee in value of 4€+VAT per rental day, 40€+ VAT
maximum per rental.

Specific note:
NA

 

Other:
NA

Morocco


Click here to download Terms and Conditions for Morocco

Tax:
20%

Deposit amount:
Total rental estimate+16 387 MAD

Additional driver:
2 ADD can be recorded with ADD fee : 700,00 MAD per rental and for each additional driver

Age:
Min age : 21 years old for all cars, except PDMD & LDAD for which 23 years old are required

Airport surcharge:
240,00 MAD for all airport
Additional surcharge of 700,00 for Essaouira APT and Nador APT

Cash rental deposit:
Partial deposit can be accepted cash : up to 5000,00 MAD

Chauffeur driven service:
On Request, with fee of 540,00 MAD per day

Credit cards accepted:
All majors CC acceptes : Visa, MasterCard, Amex, ...

Delivery / Collection:
On Request, authorized with add charge according to the distance

Driving licence:
Driven licence of 2 years min

Fuel:
Current gas price of the gas-station + service of 200,00 MAD

Insurances:
Our rates include : liability to third party + LDW (CDW + THW) with an excess

One-way rentals:
1) Domestic: DOW : authorized with add charge for all rental durations
2) International: IOW : forbidden, not authorized & not insurred

Restriction of use:
Using unpaved roads is not allowed, damages caused to rented car on upaved roads are not covered by insurance.

Specific note:
Deposit corresponds to the Excess value or at least to "1500 EUR" in MAD.
Pack Premium does not include personal effects (not insured in Morocco)
Valid driven licence + valid passport + valid CC are required to be produced at the check-out time.

Mozambique

Tax :

17%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 23 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Cash Rental Deposit not available.

Credit Cards Accepted :

American Express, DinersClub, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available. Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. B) International : Available - Details available from Europcar Reservation Office.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child seat Booster.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available upon request. Details are available from Europcar Reservation Office.

Myanmar

Tax :

5%

Airport Surcharge :

3,50%

Age :

Chauffeur drive only.

Additional Driver :

Chauffeur drive only.

Driving licence :

Chauffeur drive only.

Cash Rental deposit :

Cost of hire in advance.

Credit Cards Accepted :

Visa, Mastercard.

Insurances :

N/A chauffeur drive only.

Delivery / Collection

N/A.

One-Way Rentals :

A) Domestic : Available - details available from Europcar Reservation office.

B) International : N/A.

Other Services :

Chauffeur drive only.

Restriction Of Use :

Chauffeur drive only.

Chauffeur Driven Service :

Chauffeur drive only. Details are available from Europcar Reservation Office.

Namibia

Tax :

15% plus 1% Tourism Levy Tax

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

18 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

Cash Rental deposit not available.

Credit Cards Accepted :

American Express, Dinersclub, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. B) International : Available.

Other Services :

Child Seat Baby, Child Seat Toddler, Child Seat Infant, Second Spare Tyre, Mobile Phone.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not Available.

Netherlands

Click here to download Terms and Conditions for Netherlands

Tax:
21%

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Age:
21 Years for airport locations.
19 Years for downtown locations.
Full Size, Premium, Luxury and Special category renters (e.g. BMW 3 series or higher) must be 25 years old.

Airport surcharge:
Details are available from Europcar Reservation Office.

Cash rental deposit:
Cash rental deposit is not accepted. Major credit card is requested.

Chauffeur driven service:
Details are available from Europcar Reservation Office.

Credit cards accepted:
American Express, Discover/Diners Club, Euro Card, Master Card, Visa, JCB and CUP.
Two credit cards are required for Full Size, Premium, Luxury and Special categories (e.g. BMW 3 series or higher). The credit cards have to be on the name of the renter.

Delivery / Collection:
Details are available from Europcar Reservation Office.

Driving licence:
Held for at least one year.
The driving license must be written in English or Dutch. If not, an international driving license is mandatory. For Chinese driving licenses an official translation will suffice.
Drivers must present both driver's license and passport/ID card in order to check out the vehicle. Mandatory thumbprint of the renter is required only at Amsterdam Schiphol Airport.

Insurances:
Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.
Details are available from Europcar Reservation Office.

One-way rentals:
A) Domestic : Available between Europcar stations. B) International : Available. Details are available from Europcar Reservation Office.

Other services:
Child Seat Baby, Child Seat Infant, Child Seat Toddler,  Snow Tyres, Navigation System, Safety Kit.

Restriction of use:
Cross Border Rules : The renter is allowed to drive  in: Andorra, Austria, Belgium, France, Denmark, Finland, Germany, Ireland, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain (except Ceuta & Melilla), Sweden, Switzerland and the United Kingdom. It is not permitted to drive the car in any other country.
Certain driving restrictions may apply for driving into certain countries.
Details are available from Europcar Reservation Office.

Use of Winter Tyres:
Details are available from Europcar Reservation Office.

 

New Caledonia

Tax :

5%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 years according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held at least for two years according to the car group.

Cash Rental deposit :

Cash rental deposit not accepted.

Credit Cards Accepted :

American Express, Diners Club , Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available.

B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

New Zealand

How to obtain full terms and conditions of rental :

Full Terms and Conditions of Rental are available at www.europcar.co.nz

Tax :

15% Goods and Service (GST)

Airport Surcharge :

Included in your rental charges when applicable and details are available from Europcar Reservation Office.  When applicable the rate is displayed in your rental agreement.

Age :

Minimum 21 or 25 years according to the car group.  Additional Young Driver surcharge applies for drivers under 25.

Additional Driver :

With the consent of Europcar and the renter, the vehicle may be driven by other persons which must be included on the rental agreement at time of pick up. Conditions and additional driver charges apply.

Driving licence :

Full unrestricted driving licence and international drivers license in english.

Cash Rental deposit :

Cash Rental Deposit not available.  Credit card pre-authorisation of rental charges will be taken at time of pick-up.  Additional bond may also be pre-authorsied on your credit card at time of pick up.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

Standard Damage Liability Fee is included.  Damage Cover Products to reduce the standard damage liability fee may be purchased at extra cost, including Gozen, Super Collion Damage Waiver and Collision Damage Waiver.  There may be no cover in some circumstances even if Damage Cover products have been purchased.  Refer full terms and conditions of rental available at europcar.com.au for full details of exclusions to cover.

Delivery / Collection

Maybe available Within and Outside City limits.

One-Way Rentals :

A) Domestic : May be available between Europcar stations. B) International : Not available.

Other Services :

Navigational Unit and Child Seats.  There are some toll roads which you must pay directly to the toll road operator.

Restriction Of Use :

You have no cover for Damage or Third Party Loss in some circumstances even if You purchase Damage Cover Products. These are fully set out in the Terms and Conditions of Rental available at europcar.com.au and include Damage or Third Party Loss
caused by inundation or immersion of the Vehicle in water, use of the Vehicle in any prohibited area and Overhead and Underbody Damage, including overhead contact to any part of the pantech or box section of a Commercial Vehicle. Driving the Vehicle on Unsealed Roads and in a Snow Area is never permitted unless You have purchased the appropriate cover at the Start of Rental and Off Road use is strictly prohibited.  You must refer full terms and conditions of rental available at europcar.co.nz for full details. cover.

Chauffeur Driven Service :

Not Available.

Niger

Tax :

19%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Details are available from Europcar Reservation Office.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Details are available from Europcar Reservation Office.

Cash Rental deposit :

Cash Rental Deposit not available.

Credit Cards Accepted :

Visa.

Insurances :

Details are available from Europcar Reservation Office.
Chauffeur drive only.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available  B) International : Available.

Other Services :

Child Seat Baby,Second Spare Tyre, Jerrycan

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.

Nigeria

Tax :

5%

Airport Surcharge :

None.

Cash Rental deposit :

Cash rental deposit accepted.

Credit Cards Accepted :

American Express, Master Card, Visa, Dinners.

Delivery / Collection

Available Within & Outside City limits.

One-Way Rentals :

A) Domestic : Available. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Toddler, Child Seat Infant, Mobile Phone.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office.

Norway

Tax :

25%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

19 or 25 years, according to the car group. 

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Dinersclub, Eurocard, Mastercard, Visa.

2nd credit card is mandatory and must be a major one for rental of Luxury vehicle category (i.e. LDAR).

Insurances :

Collision Damage Waiver (C.D.W), Theft Waiver (T.H.W)  and Personal Accident Insurance (P.A.I.): Charges may vary by station and by car group.

Delivery / Collection

Available Within and Without City limits.

One-Way Rentals :

A) Domestic : Available. B) International : Available.

Other Services :

Infant safety seat (0-13kg, 0-29lbs) 
Child safety seat (15-30kg, 33-66lbs) Toddler safety seat (9-18kg, 20-40lbs) Booster Safety Seat (9-36 kgs, 20-79lbs)Navigational system (NAV) Trailer hitch (for connnecting and drawing a trailer with your car) Luggage rack (LUG) Trolley (for easing the transport of your luggage and shopping) Available from 01nov till 31march : Snow chains & Snow tyres, Ski Rack.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Oman (Sultanat Of)

 

Tax:
0%

Deposit policy:
Total rental estimate+ 150 OMR

Additional driver:
OME 2.5 PER DAY PER ADD DRIVER

Age:
MIN AGE 21, MAX AGE - 75

Airport surcharge:
OMR 5/-PER RENTAL

Cash rental deposit:
NOT ACCEPTED. PREPAID CREDIT CARDS / DEBIT CARDS NOT ACCEPTED .

Chauffeur driven service:
ON REQUEST, PL CONTACT chauffeur@EUROPCAROMAN.NET

Credit cards accepted:
A VALID CREDIT CARD(S) IS A MUST FOR ALL RENTALS, VISA/ MASTER CARD/ AMEX ARE ACCEPTED

Delivery / Collection:
ON REQUEST, PL CONTACT RESERVATION@EUROPCAROMAN.NET

Driving licence:
LICENSE TO BE VALID FOR ONE YEAR, a valid driving license is to be produced at the time of rental along with the Passport + visa copy

Environmental Tax:
0%

Insurances:
PREMIUM PROTECTION@ OMR 6 PER DAY AND MEDIUM PROTECTION@ OMR 4 PER DAY

One-way rentals:
ONE WAY FROM MUSCAT TO SALALAH OR VICE VERSA IS OMR 200/- PER WAY

Other services:
BICYCLE RENTALS

Restriction of use:
DRIVING INTO UAE/ crossing OMAN border with Europcar cars on road or ferry is strictly NOT allowed

Use of Winter Tyres:
Doesn’t apply in the country

Financial qualification:
A valid CC is necessary for all rentals. A preauth of full rentalcharges + OMR 150/- will be taken on the client CC. .

Other conditions for car hire in Oman:
travel to other countries / crossing borders/ wadi / sand dune bashing is strictly not allowed.

Pakistan

Tax :

15%

Airport Surcharge :

None.

Age :

21  years with a maximum of 65 years old according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available. Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. B) International : Not Available.

Other Services :

Child Seat Infant, Child Seat Toddler, Child Seat Baby, Child Booster Seat, Mobile Phone, Flag Holder.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven.Details are available from Europcar Reservation Office.

Panama

Click here to download Terms and Conditions for Panama

Tax:
7%

Deposit policy:
Total rental estimate+342 USD

Additional driver:
$3,75 daily

Age:
23

Airport surcharge:
n/a

Cash rental deposit:
Total rental estimate+342 USD

Chauffeur driven service:
N/A

Credit cards accepted:
VISA - MASTER

Delivery / Collection:
$25

Driving licence:
UP TO 3 MONTHS WITH ANY LICENCE

Insurances:
BASIC - MEDIUM - FULL

One-way rentals:
N/A

Other services:
GPS - CHILD SEAT - WIFI

Use of Winter Tyres:
N/A

Other conditions for car hire in Panama
THE CAR CAN NOT CROSS ANY BORDER

Papua New Guinea

Tax :

10%

Airport Surcharge :

None.

Age :

21 years old for all car groups.

Additional Driver :

Details are available from Europcar Reservation Office.

Driving licence :

Held for at least two years, for all car groups.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

2 credit cards are mandatory for all vehicules. Details are available from Europcar Reservation Office.

Insurances :

Loss Damage Waiver.

Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : No extra charge. 

B) International : Not Available.

Other Services :

Child Seat Baby available on request.

Restriction Of Use :

An extra charge will apply when driving outside the National Capital District. Certain driving restrictions may also apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available on request. Details are available from Europcar Reservation Office.

Paraguay

Tax :

5%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

23 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

International driving licence mandatory.

Cash Rental deposit :

Not available.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

 Collision Damage Waiver: Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection :

Details are available from Europcar Reservation Office.

One-Way Rentals :

 A) Domestic : Available between Europcar stations.

B) International : Not Available.

Other Services :

Child Seat Toddler, Navigation System.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Peru

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 21 years.

When renting a vehicle, a driver qualified as a "young driver" (from 21 to 24 years old) pays a specific charge (from USD10 per day) (the "Young Driver Surcharge").

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners club, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. Details are available from Europcar Reservation Office.

B) International : Not Available.

Other Services :

Child Seat Baby.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Philippines

Tax :

12%

Airport Surcharge :

None

Age :

From 21 to 25 years old, according to car groups.

 

Maximum  Age :

65 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least 1 to 2 years according to car groups.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Visa, Master Card, American Express, Diners Club.

Insurances :

Deductible Collision Damage, C.D.W. : Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection :

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available. Details are available from Europcar Reservation Office.

B) International : Not Available.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Poland

Tax :

23%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21, 23 or 25 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Mastercard, Visa, American Express, Diners club, Eurocard.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I, SCDW : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Available - Details are available from Europcar Reservation Office.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Luggage Rack, Bicycle rack.Available from November till April : Snow Chains, Ski Racks, Snow Tyres.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Portugal

Click here to download Terms and Conditions for Portugal

Tax :

23% Portugal mainland

16% Madeira and Azores Islands

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 19 or 25 years old, according to the car group.

When renting a vehicle, a driver qualified as a "young driver" (from 19 to 22 years old) pays a specific charge (€5 per day - with a maximum of €50 per rental) (the "Young Driver Surcharge").

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Access, American Express, Diners Club, Eurocard, JCB, Mastercard, Visa.

Insurances :

Deductible Loss and Damage, L.D.W. and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International :Details are available from Europcar Reservation Office.

Other Services :

Child Seat Infant.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Puerto Rico

Tax :

11.5%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 23 years for all car groups,  maximum 75 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons.

Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

No Cash deposit accepted.

Credit Cards Accepted :

Diner's club, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W. and Theft Waiver: Charges may vary by car group.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic :between all Europcar stations one way charges apply in all cases. The fees vary and are included in the quoted price.  

B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone, navigation System

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Qatar

Tax :

None.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 25 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners club, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Not Available B) International : Not Available.

Other Services :

Child Seat Baby.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Reunion Island

Click here to download Terms and Conditions for Reunion

Tax:
8,5%

Additional driver:
18,44 € HT PER RENTAL

Age:
21 YEAR

Airport surcharge:
26,73 € HT PER RENTAL

Cash rental deposit:
NO CASH

Chauffeur driven service:
73,74 € HT PER DAY
08H00 TO 17H00

Credit cards accepted:
VISA - AMERICAN EXPRESS - MASTERCARD - EUROPCAR CARD

Delivery / Collection:
27,65 € HT - NORD -OUEST
27,65 € HT - NORD - SUD

Driving licence:
2 YEARS

One-way rentals:
27,65 € HT - OUEST - NORD
27,65 € HT - SUD - NORD

Use of Winter Tyres:
NOT APPLY IN OUR COUNTRY

Romania

Tax :

20%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum: 21, 23 or 25 years, according to car groups. Maximum: 70 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations.

B) International : Not Available.

Other Services :

Refueling charge per liter from $1.70 to $2.26/liter + VAT.
Young driver: $3.40 + VAT per day of rental, available for: under 23 years old: CDMR/CWMR/IDMR/SDMR/IFMR/SFAR/IVMR/SDAR/LDAR/PDAR/LVMR cars.
Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Whilst travelling in Romania between 1 November and 31 March and if roads are covered with ice or snow, it is a legal requirement to use snow tires.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Russia

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 or 23 years according to the car groups.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one or two years, according to the car group.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Eurocard, Mastercard, Visa.
Please ensure your credit card is valid abroad.  If not, another means of payment will be required at the counter.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available within and Available Outside City limits.

One-Way Rentals :

A) Domestic : Available. B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Navigation system.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Rwanda

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Visa.

Delivery / Collection :

Not available.

One-Way Rentals :

A) Domestic : Not Available.

B) International : Not Available.

Other Services :

Not available.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven.

Details are available from Europcar Reservation Office.

Sardinia Island

Tax :

22%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

25 years (18-21 with young driver and according to the car group).Conditions and possible charge available from Europcar Reservation Office.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Cash Rental deposit :

Only possible for some categories. Details are available from Reservation Office.

Credit Cards Accepted :

American Express, Diners club, Eurocard, Japan Credit Bureau, Mastercard, Visa.

Insurances :

Collision Damage Waiver, SCDW, Theft Protection, STHW, PAI, SPAI, PEC, PAEC, SLDW, OTCOV, Driving Guarantee. Charges may vary by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within & Outside City Limits.

One-Way Rentals :

A) Domestic : Available. Details are available from Europcar Reservation Office.

B) International : Available. Details are available from Europcar Reservation Office.

Other Services :

Child Seat Baby, Child Seat Infant, Ski Rack, Snow Chains, Security jacket, Navigation system.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Saudi Arabia

Tax :

None.

Airport Surcharge :

SAR 100 weh customer pisks up his car at the airport.

Age :

From 21 years old.
Restriction depending on car categories between 21 and 30 years old.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available at time of Rental.

Driving licence :

Held for at least 1 year for all car groups.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Most major credit/charge cards and most debit cards.

Insurances :

Deductible Collision Damage, C.D.W, Theft Protection and P.A.I: Charges may vary by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Available within city limits.

One-Way Rentals :

A) Domestic : Available between most locations.

B) International : Not Available.

Other Services :

International driving licence for foreign customers is mandatory.

Senegal

Tax :

18%

Airport Surcharge :

None

Age :

21, 23 years according to the car group.

Additional Driver :

Details available from the Europcar Reservation Office.

Driving licence :

Held for at least 2 years.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

Visa, Mastercard.

Insurances :

Deductible Collision Damage, C.D.W., Charges may vary by car group.

Personal Accident Insurance : P.A.I

Details are available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available.

B) International : Not Available.

Other Services :

Details are available from Eurcopcar Reservation Office.

Restriction Of Use :

International driving license required. 

Details are available from Eurcopcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Serbia

Full terms and conditions:
Click here to download Terms and Conditions for Serbia

Tax:
20%

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons.
Charge per additional driver is 10€ per day + VAT, 30€ max.per rental + VAT.
Line 3

Age:
21-75; Drivers age restrictions apply for special and lux car groups
Young driver fee applicable for drivers between 21-25 years of age
Senior driver fee applicable for drivers between 70-75 years of age

Airport surcharge:
3€/day + VAT

 

Cash rental deposit:
Cash deposit is not available.
The deposit amount will be reserved on your credit card but not debited from your account. 
Deposit amount is calculated as follows: Rental price + excess for damage  + fuel costs  ( in local currency).

Chauffeur driven service:
Available on request.

 

Credit cards accepted:
Visa, Master, Amercian express

 

Delivery / Collection:
Available within city limits for 20€+ VAT per service.

 

Driving licence:
2-5 years, according to the car group.

 

Fuel:


 

Insurances:
All rates include basic insurances (CDW & THW). All Europcar extra insurances
are available.
 

One-way rentals:
1) Domestic: Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings.
2) International: Available for domestic and international rentals. Cross forder fee of 4€+ VAT, 40€ + VAT maximum per rental is mandatory for all cross borderings.

Other services:
Baby, child & toddler seats, Child stroller, GPS, WIFI.

 

Restriction of use:
Cross border to Kososvo and Albania is forbidden. One way is not allowed
to all islands and to Ukraine, Kosovo, Albania and Russia.
 

Use of Winter Tyres:
Winter equipment is mandatory for all rentals between
01/10-31/3 and is charged by Winterization fee in value of 4€+VAT per rental day, 40€+ VAT
maximum per rental.

Specific note:
NA

 

Other:
Cross border fee is mandatory for all cross borderings (4€ / day, 40 € max per rental)

Sicily Island

Tax :

22%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

25 years (18-21 with young driver and according to the car group).Conditions and possible charge available from Europcar Reservation Office.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Cash Rental deposit :

Only possible for some categories. Details are available from Reservation Office.

Credit Cards Accepted :

American Express, Diners club, Eurocard, Japan Credit Bureau, Mastercard, Visa.

Insurances :

Collision Damage Waiver, SCDW, Theft Protection, STHW, PAI, SPAI, PEC, PAEC, SLDW, OTCOV, Driving Guarantee. Charges may vary by car group.Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within & Outside City Limits.

One-Way Rentals :

A) Domestic : Available. Details are available from Europcar Reservation Office.

B) International : Available. Details are available from Europcar Reservation Office.

Other Services :

Child Seat Baby, Child Seat Infant, ski rack, snow chains, Security jacket, Navigation system.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Slovak Republic

Click here to download Terms and Conditions for Slovakia

Tax:
20%

Deposit amount:
Total rental estimate+300 EUR

Additional driver:
5€ per day, max 30€ per rental

Age:
min.age 19, max.age 75
age 19-21 : 5€ per day for add.young driver

Airport surcharge:
Included in the rates

Cash rental deposit:
300€

Chauffeur driven service:
N/A

Credit cards accepted:
Amex, Eurocard, Visa, Dclub, Maestro

Delivery / Collection:
NO FREE DISTANCE, IN TOWN AT 10 EUR, OUT TOWN AT 10 EUR WITH 0,7 CENTS PER ADDITIONAL KM

Driving licence:
Accepted under law regulation of Slovakia

Fuel:
1,85 €/ l for diesel, 1,99 €/l for Unleaded gas

Insurances:
THW, CDW included in rates

One-way rentals:
1) Domestic: According to DOW plan
2) International: According to IOW plan

Other services:
childseat, GPS navigation, WIFI

Restriction of use:
CROSS BORDER RESTRICTION : NOT ALLOWED TO DRIVE TO BELARUS, RUSSIA, ROMANIA, BULGARIA, ALBANIA,YUGOSLAVIA, MACEDONIA, GREECE, CROATIA, SERBIA, BOSNIA HERZEGOVINA, ESTONIA, MONTENEGRO, MOLDOVA, UKRAINE, LATVIA, LITHUANIA, MALTA, CYPRUS, TURKEY FOR ALL CAR SIPP.

Use of Winter Tyres:
all car are prepared for season- included

Specific note:
Cash payment not available

Slovenia

Tax :

20%

Deposit policy :

Total rental estimate+ 400 EUR

Airport Surcharge :

Details are available from Europcar Reservation Office. 

Age :

21 or 25 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two or five years, according to the car group.

Cash Rental deposit :

No cash rental deposit available - Only Credit card deposit.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Waiver, S.C.D.W. and P.A.I. : Charges may vary by station and by car group.

LAF MANDATORY - PAID AT THE P/U STATION

WIN MANDATORY 15 NOV-15 MARCH PAID AT THE P/U STATION.

Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between Europcar stations.

B) International : Available. Details are available from Europcar Reservation Office.

Other Services :

Child Seat 1-3 yrs, Child Seat 4-7 yrs, Child Seat 0-12 month, Child Seat Booster, Bicycle Rack, Luggage Rack, Ski Rack, Navigation System 

Snow chains and Winter tyres mandatory from 15th of november until 15th of march.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available on Request. Details are available from Europcar Reservation Office.

South Africa

Tax :

14% plus 1% Tourism Levy Tax.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 18 years.

When renting a vehicle, a driver qualified as a "young driver" (from 18 to 23 years old) pays a specific charge (from ZAR118,42 per day) (the "Young Driver Surcharge").

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

INTERNATIONAL DRIVING LICENCE IS MANDATORY.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diner's Club, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group.

Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations.

B) International : Details are available from Europcar Reservation Office.

Other Services :

Child Seat Baby, Child Seat Infant, Second Spare Tyre.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

South Korea

Tax :

10%.

Airport Surcharge :

No/only a location surcharge.

Age :

Minimum driver age is 21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office / 10000 krw per day // 40000 krw per rental.

Driving licence :

International driving licence is mandatory
Warning: South Korea has very strict policy on International Driver's Permit. You are not allowed to drive without holding valid international driver's permit.
1 year for SCAR / IDAR /IFAR / FDAR
3 years for CDAR / EDAR / LDAR / SDAR / SXAR / XVAR

Cash Rental deposit :

Cash rental Deposit accepted.

Credit Cards Accepted :

Mastercard, Visa, American Express, Diners Club.

Insurances :

Collision Damage Waiver, C.D.W. Charges may vary by station and by car. 
Theft Waiver, C.D.W. Charges may vary by station and by car. 
Super Collision Damage Waiver, S.C.D.W. Charges may vary by station and by car.


Details are available from Europcar Reservation Office.

Delivery / Collection :

Not Available.

One-Way Rentals :

A) Domestic : Available.

B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Child Booster Seat, Navigation system

Restriction Of Use :

Certain driving restrictions may apply for driving into the country. International Driving Permit is Mandatory to drive in South Korea.

Chauffeur Driven Service :

Not Available.

South Sudan

Tax :

N/A

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 23 years for all car groups

Additional Driver :

Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office

Driving licence :

Cars are exclusively rented with chauffeur driven.

Details are available from Europcar Reservation Office

Cash Rental deposit :

Only Cash deposit accepted.

Credit Cards Accepted :

Not available.

Insurances :

Cars are exclusively rented with chauffeur driven.

Details are available from Europcar Reservation Office

Delivery / Collection

Details are available from Europcar Reservation Off.

One-Way Rentals :

A) Domestic :Details are available from Europcar Reservation Office. 

B) International : Not Available.

Other Services :

Child Seat Baby, Child Seat Infant, Child Seat Toddler, Booster Seat, Mobile Phone

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Cars are exclusively rented with chauffeur driven. Details are available from Europcar Reservation Office

Spain

Click here to download Terms and Conditions for Spain

Tax :

18% and 13% in Canary Islands 

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum driver age is 21, 25 or 30 years, according to the car group.

When renting a vehicle, a driver qualified as a "young driver" (drivers under 25 years old) pays a specific charge (from €18,08 per day with a maximum of €175,20 per rental) (the "Young Driver Surcharge").

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Only possible for certain categories. Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Master Card, Visa, Visa Electron (only accepted for prepaid bookings made via the Call Centre; not accepted for online bookings).

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within and Outside City limits.

One-Way Rentals :

A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar reservation Office.

Other Services :

Child Seat Baby, Luggage Rack, Ski Racks, Snow Chains.

GPS may have additional charges if the return station is different from collection.

Restriction Of Use :

It is forbidden to drive vehicles into Poland, Hungary, Bulgaria, Romania, all States of the Former U.S.S.R and Yugoslavia, UK and to the Czech Republic.                                                

It is also prohibited to drive vehicles from Spain outside the European Continent such as to any island.                            

Only Economy, Compact, Intermediate and Standard car categories are permitted to be driven into Italy.                                                             

In Balearic and Canary Islands, ONLY ONE ADDITIONAL DRIVER is allowed due to an Insurance restrictions.

Chauffeur Driven Service :

Available on request in certain stations. Details are available from Europcar Reservation Office.

Environmental Tax:

The Balearic Government could approve soon an environmental tax for the rentals made in the Balearic Islands to be paid in the moment of the check out. Please, find further information at you Europcar counter.

See full conditions for Spain

Sri Lanka

Tax :

13%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Drivers must have held a licence 2 years, and have an International Drivers Permit (which needs local approval either in advance or in-person) or have a temporary Sri Lankan driving approval.

1) HOLDING IDP & PRE-APPROVING: Provide scan of IDP and passport of the driver e-mailed to Europcar Sri Lanka in advance  on abantour@sltnet.lk (please allow at least 2-3 working days). Retrieve approval document at Europcar rental counter. Cost 4000 LKR (~30USD)
2) HOLDING IDP & APPROVING IN SRI LANKA: Must go in person to the Automobile Association for approval. Mon-Fri, non-public holidays only. Up to full-day trip. Europcar staff accompanies. Cost 4500 LKR (~35USD)
3) WITHOUT IDP, TEMPORARY APPROVAL IN SRI LANKA: Must go in person to the Dept of Motor Vehicles for approval. Mon-Fri, non-public holidays only. Up to full-day trip. Europcar staff accompanies. Important: Passport photo is required. Cost 4500 LKR (~35USD)
 

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Diners Club, Master Card, Visa.

Insurances :

LDW: Loss Damage Waiver

Details are available from Europcar Reservation Office.

Delivery / Collection

Not available

One-Way Rentals :

A) Domestic: Available between Europcar stations. 

B) International: Not Available.

Other Services :

Child Seat Baby / Mobile Phone on request.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. 

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Available on request.  

Details are available from Europcar Reservation Office.

St Barthelemy

Tax :

None.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

Minimum 18 years.

Driving licence :

Held for at least six months.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

American Express, Mastercard, Visa.

Insurances :

Collision Damage Waiver : Charges may vary by station and by car group. 

Details are available from Europcar Reservation Office.

Delivery / Collection :

Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic :  Available.

B) International : Not Available. 

Other Services :

Not Available.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

St Maarten (N.A.)

Tax :

18%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

18 or 21 years, according to the car group.

Additional Driver :

Available.With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year. 

Cash Rental deposit :

Cash rental deposit not accepted.

Credit Cards Accepted :

American Express, Diners Club, Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection: Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

 Available Within City limits.

One-Way Rentals :

 A) Domestic : Not Available. B) International : Not  Available.

Other Services :

 Child Seat Baby, Child Seat Booster, Child Seat Toddler.

Restriction Of Use :

 Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Not Available.

St Martin (F.W.I)

Tax :

10,5%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

18 or 21 years, according to the car group.

Additional Driver :

Available.With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Cash rental deposit not accepted.

Credit Cards Accepted :

American Express, Diners Club Euro Card, Master Card, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available Within & Outside City limits.

One-Way Rentals :

A) Domestic : Not available. B) International : Not available.

Details are available from Europcar Reservation Office.

Other Services :

Child Seat Baby, Child Seat Booster, Child Seat Toddler.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries.Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Sudan

Tax :

10%

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

19 or 21 years, according to car groups.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least one year.

Cash Rental deposit :

Details are available from Europcar Reservation Office.

Credit Cards Accepted :

None.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group.

Delivery / Collection

Available Within and Outside City limits. Details are available from Europcar Reservation Office.

One-Way Rentals :

A) Domestic : Available between all Europcar locations. B) International : Not Available.

Other Services :

Details are available from Europcar Reservation Office.

Restriction Of Use :

Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Certain categories are chauffeur drive only. Available upon request. Details are available from Europcar Reservation Office.

Suriname

Tax :

8%

Airport Surcharge :

Not Available

Age :

21 years.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

No.

Credit Cards Accepted :

American Express, Master Card.

Insurances :

LOST DAMAGE WAIVER (LDW)

Details are available from Europcar Reservation Office.

Delivery / Collection

40 USD PER RENTAL For Del/Coll to the Airport

One-Way Rentals :

A) Domestic : Available between Europcar stations.

B) International : Available.

Other Services :

Details are available from Europcar Reservation Office.

Restriction Of Use :

Details are available from Europcar Reservation Office.

International Driving Licence required for foreign customers.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Swaziland

Tax :

14%.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

19 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two years.

Cash Rental deposit :

No cash rental deposit accepted.

Credit Cards Accepted :

American Express, Diners Club, Mastercard, Visa.

Insurances :

Super Deductible Collision Damage, S.C.D.W., Super Theft Protection and P.A.I. : Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

Delivery / Collection

Available within and outside city limits.

One-Way Rentals :

A) Domestic : Available. B) International : Available.

Other Services :

Child Seat Baby, Child Seat Toddle, Child Seat Infant.

Restriction Of Use :

Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Details are available from Europcar Reservation Office.

Sweden

Click here to download Terms and Conditions for Sweden

Tax: 

25%

Deposit policy:
Total rental estimate+ 2935 SEK

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Age:
Minimum 18 years.

Airport surcharge:
Yes. Details are available from Europcar Reservation Office.

Cash rental deposit:
Cash Rental deposit not available.

Chauffeur driven service:
Not available.

Credit cards accepted:
American Express, Diners Club, Eurocard, Mastercard, Visa. No debit cards accepted,

Delivery / Collection:
Available Within and Outside City limits.

Driving licence:
Valid driving licence is required.

Insurances:
Deductible Collision Damage, C.D.W. and Theft Protection.Charges may vary by station and by car group. Details are available from Europcar Reservation Office.

One-way rentals:
A) Domestic : Available between all Europcar stations. B) International : Details are available from Europcar Reservation Office.

Other services:
Child Seat Infant, Child Seat Toddler, Luggage Rack, Navigation System.

Restriction of use:
Certain driving restrictions may apply for driving into certain countries. Details are available from Europcar Reservation Office.

Use of Winter Tyres:
Mandatory from December till April : Snow Tyres

Financial qualification:
Not available.

Environmental Tax:
Charges may vary by station. Details are available from Europcar Reservation Office.

Switzerland

Click here to download Terms and Conditions of Switzerland

Tax:
8%

Additional driver:
With the consent of the renter, the vehicle may be driven by other persons. Details are available from Reservation Office.

Age:
Minimum age 19, for some vehicles the minimum age is 21 or 25. A Young Driver Fee applies for drivers below 25 years of age. Details are available from Reservation Office.

Airport surcharge:
At airport locations, 20 % of the net value of the rental and protections/insurances

Cash rental deposit:
Not possible.

Chauffeur driven service:
Available. Details are available from Reservation Office.

Credit cards accepted:
American Express, Diners Club, MasterCard, Visa. Debit cards are not accepted. For some vehicles two different credit cards are required. Restriction on prepaid bookings: Only the cardholder can benefit from prepaid rates and must be present at pickup of the vehicle and provide the same credit card as used for prepayment to cover any additional non-anticipated charges not covered by the prepayment amount. The cardholder will be named as renter and main driver on the rental agreement, anyone else will be an additional driver.

Delivery / Collection:
Available. Details are available from Reservation Office.

Driving licence:
Held for at least one year. Licences issued outside Switzerland must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. Important: The International Driving Licence without National Driving Licence is not accepted. A Passport/ID must also be provided.

Protections/Insurances:
Liability insurance, CDW (Comprehensive protection against collision/burglary), THW (Comprehensive protection against theft), BASIC (“Package“ comprehensive protection against collision/burglary/theft), MEDIUM (“Package“ comprehensive protection against collision/burglary/theft, passenger insurance, additional protection for glass, lights & tyres), PAI (Passenger insurance), WWI (Comprehensive protection for glass, lights & tyres), GIT (Goods insurance). Charges and dedutibles may vary by protection/insurance, station and car group. Details are available from Reservation Office.

One-way rentals:
Available. Details are available from Reservation Office.

Other services:
GPS Navigation System, Child Seats, Winter Tyres, Ski Racks, Snow Chains

Restriction of use:
It is permissible to use the vehicle in the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy*, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, The Netherlands. This also applies the use of the vehicle on islands within these countries (exceptions hereto are the Canary Islands and islands outside of Europe). The use of the vehicle in any other country is not permitted. *It is expressly prohibited to cross the border into Italy with the following car categories: P ... (Premium), U... (Premium Elite), L... (Luxury), W... (Luxury Elite), O... (Oversize), X... (Special). Vehicles with 6 and more seats (buses) are exempt from this restriction.

Use of Winter Tyres:
a) Mandatory from 15.11. until 30.04. b) Optional from 15.10. until 14.11. Details are available from Reservation Office.

 

Other conditions for car hire in Switzerland
"No Show" fee (Failure to collect the vehicle) applies. Administration charges in the event of a fine/penalty and damage/accident. Details are available from Reservation Office.

Syria (Arab Rep Of)

Tax :

None.

Airport Surcharge :

Details are available from Europcar Reservation Office.

Age :

21, 25 or 28 years, according to the car group.

Additional Driver :

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Driving licence :

Held for at least two or three years.

Cash Rental deposit :

Details are available from Europcar Reservation Office. 

Credit Cards Accepted :

American Express, Eurocard, Mastercard, Visa.

Insurances :

Deductible Collision Damage, C.D.W., Theft Protection : Charges may vary by station and by car group.

Delivery / Collection

Details are available from Europcar Reservation Office. 

One-Way Rentals :

A) Domestic : Available between all Europcar stations.

B) International : Not Available.

Other Services :

Child Seat Toddler, Child Seat baby, Child Seat Infant.

Restriction Of Use :

An international driving licence is required for foreign customers.  Details are available from Europcar Reservation Office.

Chauffeur Driven Service :

Chauffeur is available in Syria.
Chauffeur overnight fee, dinner and accomodations are not included and will be charged locally. Chauffeur service include in rates : - 8 working hours (Extra charge hour will be charged locally) - Chauffeur lunch during working hour Available upon request. Details are available from Europcar Reservation Office.

Tanzania

Click here to download Terms and Conditions for Tanzania

Tax:
18%

Additional driver:
USD 5 per day
USD 40 Max per rental

Age:
Minimum Age: 20 Years
Maximum Age: 99
Must be holding driving license for 2 years.

Airport surcharge:
USD 40.00 including tax

Cash rental deposit:
Cash Deposit is not applicable anymore.
We take credit card pre auth deposit of US $ 600

Chauffeur driven service:
LAND ROVER DISCOVERY: LFAR (7 SEATS) CHAUFFEUR DRIVE ONLY / YUTONG MINIBUS: OVMR (15 SEATS) CHAUFFEUR DRIVE ONLY / FORD MONDEO: SDAR (5 Seats) Apply US $ 10.00 per day as chaffeur charges per day for any self driven vehicle to be provided with a driver Driver working hours per day is 10 hours

Credit cards accepted:
Mastercard
Visa
We charge 4% bank charges on full value rental

Delivery / Collection:
USD 40.00 including tax for either collection or delivery within Dar Es Salaam City
On other location - special request can be made to qoute

Driving licence:
International Driving License
Other country license accepted:ZA, EUROPE, U.S.A, AUSTRAILIA, CANADA

Fuel:
We provide vehicle with full tank
We charge USD 1.20 per liter

Insurances:
EXCESS CHARGE: USD 600 for EDAR, USD 600 for EDMR, USD 600 for SDAR, USD 1200 for IFMR & SFAR, USD 1500 for SPMR USD 1500 for FPMR, USD 1500 for FQMR, USD 1500 for FFMR
Super Waiver Per Day: USD 11.80 for EDAR,EDMR,SDAR
Super Waiver Per Day: USD 29.50 for FQMR, FPMR, IFMR, SFMR, SFAR, FFMR

One-way rentals:
1) Domestic: Free of Charge
2) International: Not applicable

Other services:
GPRS provided - US 5 per day
GPRS provided - US 40.00 per rental

Restriction of use:
Vehicle is limited within Tanzanian Mainland
Vehicle is not permitted to be driven inside National Parks
Vehicle is not allowed to be shipped to Tanzanian Island such as Zanzibar or Pemba

Use of Winter Tyres:
Not applicable

Specific note:
Advance booking 72 hours prior